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For Companies At a Glance
- Tasks: Manage client accounts, build relationships with landlords and tenants, and handle queries.
- Company: Join a successful estate agency in vibrant Paddington.
- Benefits: Competitive salary, flexible working hours, and a supportive team environment.
- Why this job: Make a real impact in client retention while developing your skills in property management.
- Qualifications: Experience with Reapit and knowledge of the lettings property market are essential.
- Other info: Great opportunity for career growth and learning in a dynamic industry.
Pear Recruitment – Client Accounts – Paddington
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Salary – £40,000 – £42,000
Working hours: Monday – Friday (1 day work from home)
EXPERIENCE IN REAPIT ESSENTIAL
Our client, a successful Estate Agent is looking for a Client Accounts Assistant for their branch in Paddington. We are specifically looking for candidates with Reapit & Property experience. You will play a key part in their client retention plans by working with landlords and tenants with a focus on building long term relationships. You will be confident in this position and be able to take ownership of the process from start to finish.
*Recommend a friend* – Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.
Responsibilities:
* Importing tenancy details
* Managing queries
* Collaborating with landlords, & tenants
* Dealing with deposits returns and de-registering
* Following up on rent arrears
* Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme
* Understanding of overseas landlords’ tax
* Investigating queries and taking relevant action
* Ensuring all tasks are performed in a timely and accurate manner
* Responsible for running timely audits on the landlord records to catch any overseas landlords who have not been marked as overseas
* Produce and proof Income & expenditure reports as and when requested by landlords
* Liaising with landlords, tenants, and tenant guarantors verbally and in writing, where rent arrears exist and securing settlement as soon as possible
Essential attributes
* Excellent organisational skills and methodical approach
* Experience & knowledge in a similar role
* Lettings Property market experience & knowledge
* Highly developed and confident communication skills
* Enthusiastic and positive
* Eager to learn and develop
* IT Literate – database system, word, excel
* Reliable and punctual
* Customer focus
* Reapit experience is essential
* Team player
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time – but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client
Client Accounts employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, especially those who know about Reapit. A friendly chat can lead to insider info or even a referral that could land you the job.
✨Tip Number 2
Prepare for the interview by practising common questions related to client accounts and property management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your soft skills! During interviews, highlight your organisational skills and customer focus. Share examples of how you've built long-term relationships with clients in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you know someone else looking for a job, refer them to us for a sweet bonus!
We think you need these skills to ace Client Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Accounts role. Highlight your experience with Reapit and any relevant property knowledge. We want to see how your skills match what we're looking for!
Show Off Your Soft Skills: While experience is important, don’t forget to showcase your soft skills! Communication, organisation, and a positive attitude are key in this role. Let us know how you embody these traits in your application.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the position.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Pear Recruitment
✨Know Your Reapit Inside Out
Since experience in Reapit is essential for this role, make sure you brush up on your knowledge of the software. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used it in previous roles. This will show your potential employer that you're not just a good fit, but also proactive.
✨Showcase Your Communication Skills
As a Client Accounts Assistant, you'll need to liaise with landlords and tenants regularly. Prepare examples of how you've effectively communicated in past roles, especially in resolving queries or managing conflicts. This will demonstrate your confidence and ability to build long-term relationships.
✨Demonstrate Organisational Skills
With responsibilities like managing queries and running audits, showcasing your organisational skills is crucial. Think of specific instances where you've successfully managed multiple tasks or projects simultaneously. Highlighting your methodical approach will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding rent arrears or deposit returns. Prepare by thinking through potential scenarios you might face in the role and how you would handle them. This will help you convey your readiness to take ownership of the process from start to finish.
