Chief Operating Officer

North London

Start Date: Immediate

Salary: £70,000 - £150,000 Dependent on experience

Commission and bonus opportunities

9:00am to 6:00pm, Monday to Friday

Our client is a fast-growing property and social housing company working with local authorities and government bodies to provide accommodation for vulnerable individuals and families. The company was established around two years ago and has grown rapidly since then. As the business continues to expand, they are now looking to move from a start-up style busy operation to a professional, structured, and corporate organisation.

To support this next phase of growth, our client is looking to appoint an experienced Chief Operating Officer (COO) who can help restructure the business professionally, introduce strong operational systems, and build a scalable company structure. The business currently has 7 staff members and significant growth potential within the social housing sector.

The Role:

A hands-on COO who can review the current business structure and rebuild it professionally from the ground up. The successful candidate will work closely with the directors and team to introduce new systems, processes, reporting structures and operational controls required to run the business at a corporate level. This role will involve both strategic planning and practical implementation. The ideal candidate will be able to bring professional operational leadership to the company, helping transform a rapidly growing business into a well-structured corporate organisation capable of delivering large-scale social housing contracts. This is a key leadership role with significant opportunity to shape the future direction of the business.

Key Responsibilities:

• Business Restructuring: Review the current structure of the business, introduce a clear organisational structure, define roles, responsibilities and reporting lines, build a professional operational framework.
• Systems and Platforms: Implement operational systems and platforms across the company, introduce property management, reporting and compliance systems, improve operational efficiency through technology and automation.
• Processes and Procedures: Develop and implement company-wide procedures and policies, introduce standard operating procedures (SOPs), establish operational controls and best practice processes.
• Performance Management: Implement company KPIs and performance tracking, create reporting structures and operational dashboards, introduce measurable targets across departments.
• Financial Oversight: Work with leadership to introduce financial structure, reporting and budgeting, improve financial visibility and operational cost control.
• Team Review and Development: Assess the current team of 7 staff, identify areas for improvement and future hiring, help build a scalable team structure as the company grows.
• Growth and Expansion: Prepare the business for significant growth, support the company in securing larger government and local authority contracts, help position the company to scale within the social housing sector.

Candidate Requirements:

A highly experienced operator who has previously helped scale businesses through significant growth phases. The ideal candidate will have experience scaling companies from approximately £5M to £30M+ turnover and understand the operational requirements of high-growth businesses. Experience within property, housing, social housing, or working with public sector organisations would be highly beneficial.

Key Skills and Experience:

• Proven experience as a COO, Operations Director or similar senior leadership role.
• Experience restructuring or professionalising growing businesses.
• Strong operational and financial understanding.
• Experience implementing systems, procedures and reporting structures.
• Ability to lead organisational change.
• Experience managing growing teams and building operational structures.
• Strategic thinking combined with hands-on execution.

Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.