Pear Recruitment - Property Management Team Leader
Location - Lee
Salary - Up to £40,000 + Commission
Hours - Mon - Fri 9am - 6pm
Full UK Licence and own car required for this role
Our client is seeking an accomplished Property Management professional to take the lead within a highly regarded and rapidly expanding property business in the UK.
This is a key leadership role, with responsibility for overseeing an established Property Management operation and managing a team of four Property Managers across a portfolio of around 700 fully managed properties.
You’ll play a central role in enhancing operational performance, maintaining high service standards and supporting the continued development of the team.
If you’re passionate about developing people, streamlining processes and delivering an outstanding experience for clients and customers, this could be an excellent opportunity to take the next step in your career.
Duties
Lead, coach and develop a team of 4 Property Managers
Conduct regular 1:1s and performance reviews
Build clear development plans and progression pathways
Create a culture of accountability, engagement and collaboration
Support recruitment, onboarding and retention initiatives
Manage performance and address underperformance constructively
Ensure service standards and KPIs are consistently achieved
Monitor workload distribution and portfolio health
Identify and implement process improvements
Host daily team meetings to align priorities and maintain momentum
Deliver regular reporting and operational updates to senior leadership
Monitor KPIs, customer satisfaction and business performance
Conduct audits and ensure consistent standards across the branch
Act as the escalation point for complaints and complex cases
Build and maintain strong client relationships
Drive service improvements and customer retention
Promote a proactive and solutions-focused approach
Contribute to business planning and long-term operational goals
Support wider PM initiatives across the group
Share insight and recommendations to improve efficiency and ex...
Property Management Team Leader employer: Pear Recruitment Careers
Pear Recruitment is an excellent employer for Property Managers, offering a vibrant and supportive work culture in the heart of Deptford. With a focus on employee growth and collaboration, you will have the opportunity to manage a diverse portfolio while working alongside passionate professionals dedicated to delivering exceptional service. The state-of-the-art office environment and commitment to excellence make this a rewarding place to advance your career.
