PEAR Recruitment - Head of Client Accounts
South West London
This role as Head of Client Accounts offers a unique chance to lead a dynamic team and drive continuous improvement in a thriving independent property business. With a competitive salary of £50,000 to £60,000, up to a 10% bonus, hybrid working, and a range of other benefits.
Key duties and responsibilities:
- Lead the day-to-day Client Accounts function, ensuring accurate and timely processing of all client money transactions.
- Own Lettings Forecast, staff commissions, supplier commissions, property licensing accounting, agency fees, and ad hoc invoicing.
- Maintain robust controls over client funds, payment processes, and financial approvals.
- Act as the senior escalation point for complex client accounting matters.
Compliance, Governance & Risk:
- Own the Client Accounts control framework and ensure compliance with relevant legislation, Client Money Protection requirements, SafeAgent standards, and company policies.
- Maintain and continuously improve client accounting policies, procedures, controls, and audit trails.
- Monitor financial and operational risks and implement appropriate corrective and preventative controls.
Banking, Reporting & Audits:
- Oversee client account banking, payment preparation, approvals, and submissions.
- Take ownership of month-end accounts and reports.
- Act as the sole point of contact for external auditors, SafeAgent, and other client money assurance reviews.
Systems & Process Improvement:
- Own the accuracy and integrity of client accounting data across Reapit, Xero, 360, and other relevant systems.
- Identify system, reporting, and process weaknesses and implement practical improvements.
- Lead, manage, and develop the Client Accounts team.
- Provide technical guidance and coaching on accounting, compliance, and client matters.
Business Partnership:
- Work closely with Directors, CFO, Lettings, Property Services, and Operations to resolve financial and client accounting matters.
- Provide clear financial guidance to financial and non-financial stakeholders.
Skills and experience:
- Significant experience in residential property accounting, client accounting, or a similar financial environment.
- 2-year experience using Reapit.
- Strong knowledge of client money, reconciliations, compliance, and financial controls.
- Experience managing or supervising a finance or client accounting team.
- Excellent analytical, organisational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage competing priorities, work autonomously, and exercise sound professional judgement.
- Qualified or part-qualified ACCA, CIMA, ACA, or equivalent professional qualification.
- Client Accounts Manager or Finance Manager experience.
- Experience within a Client Money Protection / SafeAgent environment.
- Experience managing client money or financial compliance audits.
- Experience with financial systems implementation, migration, or process improvement.
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Head of Client Accounts employer: PEAR - Property Recruitment
Join a leading property management firm in the heart of London, where innovation and quality are at the forefront of our operations. We offer a supportive work culture that values employee growth, providing opportunities for professional development while managing a prestigious portfolio of properties. With a focus on excellence and a commitment to maintaining high standards, this role as a Property Manager promises a rewarding experience in a dynamic environment.
Contact Details:
PEAR - Property Recruitment Recruitment Team
