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- Tasks: Lead Zendesk projects and guide clients through every phase of implementation.
- Company: Dynamic customer experience consultancy in the UK.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in how businesses connect with their customers.
- Qualifications: Experience with Zendesk or similar platforms and strong project management skills.
- Other info: Join a vibrant team focused on transforming customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A customer experience consultancy in the United Kingdom is seeking an Implementation Consultant to lead Zendesk project deliveries for diverse clients. The role involves guiding customers through project phases from discovery to implementation.
Candidates should have hands-on experience with Zendesk or similar platforms, solid project management skills, and excellent communication abilities. This position offers the chance to make a significant impact on how businesses engage and support their customers.
Zendesk Implementation Lead for CX Transformation employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zendesk Implementation Lead for CX Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer experience field and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies of your past Zendesk projects. This will not only demonstrate your hands-on experience but also give potential employers a glimpse of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to project management and customer experience. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer engagement.
We think you need these skills to ace Zendesk Implementation Lead for CX Transformation
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your hands-on experience with Zendesk or similar platforms in your application. We want to see how you've tackled projects in the past and what impact you've made!
Project Management Skills Matter: Don’t forget to showcase your project management skills! We’re looking for someone who can guide clients through every phase of a project, so share examples of how you’ve successfully managed projects before.
Communication is Key: Since this role involves working closely with clients, it’s crucial to demonstrate your excellent communication abilities. Use your application to show us how you’ve effectively communicated with stakeholders in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Peaple Talent
✨Know Your Zendesk Inside Out
Make sure you’re well-versed in Zendesk and its features. Brush up on your hands-on experience and be ready to discuss specific projects where you've implemented Zendesk solutions. This will show your potential employer that you can hit the ground running.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects from start to finish. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your ability to lead diverse clients through the implementation phases.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it’s not just what you say, but how you say it!
✨Understand the Customer Experience Landscape
Research current trends in customer experience and how Zendesk fits into that picture. Be prepared to discuss how you can help businesses enhance their customer engagement and support strategies. This shows you’re not just a tech expert, but also a strategic thinker.
