At a Glance
- Tasks: Lead and scale Professional Services, delivering complex transformation programmes.
- Company: Growing tech organisation in the customer experience space.
- Benefits: Competitive salary up to £110K, attractive bonus, and strong benefits package.
- Other info: Hybrid role based in South West or North West, with exposure to high-profile projects.
- Why this job: Shape and influence a high-impact delivery function with real scope.
- Qualifications: Experience in Professional Services or Consulting at an executive level.
The predicted salary is between 100000 - 110000 € per year.
Peaple Talent are currently partnering with a growing, technology-led organisation in the customer experience space who are looking to appoint a Director of Professional Services and Consulting. This is a senior leadership role, reporting into the COO, with responsibility for leading and evolving a high-impact delivery and consulting function.
The role: This is a hands‐on leadership position where you'll:
- Lead and scale Professional Services and Consulting delivery
- Own the successful delivery of complex transformation programmes
- Build trusted relationships at senior stakeholder level
- Drive governance, quality, and commercial performance
- Support future growth, including shaping propositions and supporting new business
It's a great blend of delivery leadership, strategic input, and client engagement.
What they're looking for:
- Strong background in Professional Services, Consulting, or Programme Leadership
- Ability to operate at exec level with clients and internally
- Solid understanding of commercial models and delivery governance
- Experience in complex or regulated environments is beneficial
Salary and benefits: This role is paying a competitive salary of up to £110K + attractive bonus. Strong, well‐rounded benefits package. Clear opportunity to shape and influence a growing function. Collaborative, forward‐thinking environment. Exposure to high‐profile transformation programmes.
Key info: South West or North West based. Hybrid. Must be eligible for SC clearance.
If you're in a senior Professional Services/ Consulting leadership role and open to something with real scope and impact, apply today for more information.
Director of Professional Services in West Bromwich employer: Peaple Talent
Peaple Talent offers an exceptional work environment for the Director of Professional Services, where you will lead a dynamic team in a technology-driven organisation focused on customer experience. With a competitive salary and attractive bonus structure, employees benefit from a collaborative culture that encourages innovation and professional growth, while also having the opportunity to influence high-profile transformation programmes in a hybrid working model based in the South West or North West.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Professional Services in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Director of Professional Services role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face in the customer experience space. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully led teams through complex transformation programmes. Highlight your ability to build trusted relationships with senior stakeholders – this is key for a role like this!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare and land that dream job. Plus, it’s a great way to stay updated on new opportunities that fit your skills and aspirations.
We think you need these skills to ace Director of Professional Services in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Director of Professional Services. Highlight your experience in leading consulting teams and delivering transformation programmes, as this is what we’re really looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your leadership style and how you’ve built trusted relationships with senior stakeholders. We want to see your personality and passion for the role.
Showcase Relevant Experience:When filling out your application, focus on your background in Professional Services and Consulting. Mention any experience in complex or regulated environments, as this will set you apart from other candidates.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Peaple Talent
✨Know Your Stuff
Make sure you have a solid understanding of the Professional Services and Consulting landscape. Brush up on the latest trends, methodologies, and tools that are relevant to the role. This will not only help you answer questions confidently but also show your passion for the industry.
✨Showcase Leadership Experience
Prepare specific examples from your past roles where you've successfully led teams or projects. Highlight your ability to drive governance, quality, and commercial performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Build Rapport with Stakeholders
Since this role involves building trusted relationships at a senior level, think about how you can demonstrate your interpersonal skills. Prepare anecdotes that showcase your ability to engage with clients and internal stakeholders effectively, and be ready to discuss how you handle challenging conversations.
✨Understand the Company’s Vision
Research the organisation's mission, values, and recent developments in the customer experience space. Be prepared to discuss how your vision aligns with theirs and how you can contribute to their growth. This shows that you're not just looking for a job, but are genuinely interested in being part of their journey.
