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For Companies At a Glance
- Tasks: Design and deliver innovative Amazon Connect solutions for enterprise customers.
- Company: Dynamic SaaS and cloud solutions provider with a focus on customer engagement.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Join a team where your technical expertise can transform customer experiences.
- Qualifications: Experience with Amazon Connect and AWS, strong problem-solving skills.
- Other info: Senior role with no people management, perfect for tech enthusiasts.
The predicted salary is between 60000 - 84000 £ per year.
A growing SaaS and cloud solutions provider is seeking an experienced Technical Solutions Consultant with strong Amazon Connect and AWS expertise to join its Solution Engineering team, supporting complex enterprise and public-sector customer engagements. You’ll play a critical role in designing, demonstrating, and delivering Amazon Connect contact centre and customer experience solutions, translating business requirements into scalable, cloud-native architectures. This role spans the full pre-sales lifecycle and is suited to someone who thrives in customer-facing technical environments. This is a senior, consultative role focused on solution design, cloud architecture, and AWS-native integrations, without people-management responsibilities.
What You’ll Do
- Act as a technical specialist for Amazon Connect–based solutions throughout the pre-sales cycle
- Lead discovery sessions to understand customer contact centre, CX, and integration requirements
- Design end-to-end solutions using Amazon Connect and the wider AWS ecosystem (e.g. Lambda, Lex, S3, DynamoDB, API Gateway)
- Define solution architectures, integrations, and commercial inputs including usage-based AWS pricing models
- Create and deliver high-impact Amazon Connect demonstrations and proof-of-concepts
- Produce pre-sales artefacts including proposals, RFP responses, and statements of work
- Support complex, transformational engagements with a strong focus on cloud architecture and system integration
- Maintain trusted relationships with key accounts, ensuring awareness of current and upcoming AWS and platform capabilities
Technical Solutions Consultant employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solutions Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Amazon Connect or AWS. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio of your past projects related to cloud solutions and customer experience. When you get the chance to chat with potential employers, having tangible examples will make you stand out.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for Technical Solutions Consultants. Role-play with a friend or use online resources to refine your answers and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Technical Solutions Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Solutions Consultant role. Highlight your experience with Amazon Connect and AWS, and don’t forget to showcase any relevant projects or achievements that demonstrate your expertise in cloud solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the job description, especially around customer engagement and solution design.
Showcase Your Technical Skills: In your application, be sure to highlight your technical skills, particularly those related to AWS and Amazon Connect. We want to see how you can translate complex requirements into scalable solutions, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Peaple Talent
✨Know Your AWS Inside Out
Make sure you brush up on your knowledge of AWS services, especially Amazon Connect. Be ready to discuss how you've used these tools in past projects and how they can be applied to solve customer problems.
✨Prepare for Technical Scenarios
Expect to face technical scenarios during the interview. Practice designing solutions on the spot, focusing on how you would approach customer requirements using AWS services. This will showcase your problem-solving skills and technical expertise.
✨Showcase Your Customer Engagement Skills
Since this role is customer-facing, prepare examples that highlight your experience in leading discovery sessions and building relationships with clients. Demonstrating your consultative approach will be key to impressing the interviewers.
✨Bring Your Portfolio
If you have previous work or case studies related to Amazon Connect or AWS integrations, bring them along. Being able to reference real-world examples will help you stand out and show your practical experience in the field.