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For Companies At a Glance
- Tasks: Support IT operations across Scotland, solving technical issues and maintaining systems.
- Company: Join a growing professional services organisation based in Glasgow.
- Benefits: Enjoy private medical insurance, income protection, life assurance, and 25 days annual leave.
- Why this job: Be the go-to IT expert, work on exciting projects, and make a real impact.
- Qualifications: 3-5 years in IT support, strong knowledge of Office 365, and networking skills required.
- Other info: Opportunity to work across multiple locations and enhance your IT expertise.
The predicted salary is between 36000 - 54000 £ per year.
We are supporting a scaling professional services organisation in Glasgow with the hire of a Regional IT Support Engineer. In this role you will help improve efficiency and reliability of their IT Operations across Scotland. You’ll support both internal teams and clients by solving technical issues, providing expert guidance, and keeping systems running smoothly.
The Role:
- Act as the main IT contact for all offices across the Midlands
- Maintain and troubleshoot networks, servers, and storage systems
- Keep IT services like LAN/WAN, VPNs, firewalls, and cloud systems running smoothly
- Help with IT projects like system upgrades, rollouts, and migrations
The Candidate:
- 3-5 years of experience in IT support or infrastructure management
- Experience managing IT across multiple locations or regions
- Good knowledge of Office 365, Windows systems, and cloud platforms like Azure
- Strong skills in networking and Cisco Meraki, including TCP/IP, DNS, DHCP, and VLANs
The Package:
- Private Medical Insurance
- Income Protection
- Life assurance
- 25 days annual leave
Interested? If you think you’re right for this role, then click the 'Apply Now' button and send us your CV.
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Regional IT Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office 365, Azure, and Cisco Meraki. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Highlight any previous experience you have managing IT support across multiple locations. Be prepared to share examples of how you successfully resolved issues or improved efficiency in a similar setting.
✨Tip Number 3
Brush up on your networking knowledge, especially around TCP/IP, DNS, DHCP, and VLANs. You might be asked technical questions during the interview, so being well-versed in these areas will give you an edge.
✨Tip Number 4
Prepare to discuss your approach to troubleshooting and problem-solving. Think of specific scenarios where you successfully diagnosed and resolved complex IT issues, as this will showcase your critical thinking skills and technical expertise.
We think you need these skills to ace Senior Regional IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and infrastructure management. Emphasise your skills with Office 365, Windows systems, and cloud platforms like Azure, as well as your networking expertise.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience managing IT across multiple locations and how you can contribute to improving efficiency and reliability in their IT operations.
Showcase Technical Skills: In your application, clearly outline your technical skills related to maintaining networks, servers, and storage systems. Include any specific projects you've worked on that involved system upgrades or migrations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Peaple Talent
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IT support and infrastructure management. Highlight specific examples of how you've maintained and troubleshot networks, servers, and storage systems in previous roles.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions where you’ll need to explain how you would handle technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with Their Systems
Research the company’s use of Office 365, Windows systems, and cloud platforms like Azure. Showing that you understand their specific environment will demonstrate your genuine interest in the role.
✨Prepare Questions for Them
Have a few insightful questions ready about their IT operations and future projects. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you.
