At a Glance
- Tasks: Support sales teams and manage client relationships to ensure satisfaction and retention.
- Company: Fast-growing SaaS business in Poole with a dynamic work culture.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Join a collaborative team and make a real impact in a thriving tech environment.
- Why this job: Be the key contact for clients and help drive their success with innovative software solutions.
- Qualifications: Experience in sales support or customer service, strong communication, and organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
Overview
Sales Support Administrator / Account Manager | Poole (Hybrid – 3 days in office) | £30,000 - £35,000 per annum | Permanent
Peaple Talent have partnered with a fast-growing Saa S business in Poole looking to recruit a Sales Support Administrator / Account Manager on a full-time permanent basis.
The Sales Support and Account Management function plays a pivotal role in enabling the business to grow and deliver exceptional service to clients.
This includes providing high-quality administrative support to the sales team, managing day-to-day client relationships, and ensuring customers receive maximum value from the company’s software solutions.
The Sales Support Administrator / Account Manager will act as a key point of contact for clients, while also supporting internal teams with accurate reporting, pipeline management, and process improvements.
The role requires excellent organisation, strong communication skills, and a proactive approach to building client satisfaction and retention.
Key Responsibilities
- Act as the first point of contact for customer queries, providing timely and professional responses.
- Support the sales team with administrative tasks including CRM updates, order processing, and reporting.
- Manage and nurture client relationships to drive satisfaction, retention, and upsell opportunities.
- Coordinate and schedule client meetings, demos, and follow-up activities.
- Maintain accurate sales records, ensuring data integrity across systems.
- Collaborate closely with sales, marketing, and customer success teams to ensure a seamless client experience.
- Assist in preparing proposals, presentations, and client-facing documentation.
- Monitor and report on account activity, providing insights to sales leadership.
- Identify opportunities for process improvement within the sales support function.
- Support the onboarding of new clients, ensuring they have the tools and resources to succeed.
- Key Experience Required
- Previous experience in a sales support, account management, or customer service role (preferably within Saa S or technology).
- Strong organisational skills with excellent attention to detail and accuracy.
- Confident communicator, both written and verbal, with the ability to build relationships at all levels.
- Experience working with CRM systems and Microsoft Office (Excel, Power Point, Word).
- Proven ability to manage multiple priorities and deadlines effectively.
- A proactive, problem-solving mindset with a strong focus on customer satisfaction.
- Experience supporting or managing B2B client accounts is desirable.
- An understanding of Saa S business models and recurring revenue would be advantageous.
If you are interested in this position, please apply with an up-to-date copy of your CV.
- Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Administrative
- Industries: Technology, Information and Media
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Sales Support Administrator in Poole employer: Peaple Talent
Join a world-renowned agency in London that champions a culture of innovation and collaboration, where your expertise in Marketing Mix Modelling will be valued and nurtured. With competitive salaries, flexible hybrid working arrangements, and a strong focus on employee development, this company not only empowers you to excel in your role but also supports your professional growth through comprehensive training opportunities. Experience a workplace that prioritises meaningful insights and impactful results, making it an exceptional employer for those looking to make a difference in the marketing analytics landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Poole
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at Peaple Talent, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Peaple Talent. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator in Poole
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Peaple Talent:When writing your cover letter, make sure to tailor your message specifically for Peaple Talent. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Peaple Talent
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Peaple Talent that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Peaple Talent that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Peaple Talent’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
