At a Glance
- Tasks: Own the release process for a Salesforce-based platform supporting homelessness charities.
- Company: National Homelessness Charity making a real difference in the UK.
- Benefits: Competitive salary, remote or hybrid work options, and impactful mission.
- Other info: Collaborative role with excellent career growth opportunities in a meaningful sector.
- Why this job: Help frontline workers get better tools to support those experiencing homelessness.
- Qualifications: Experience in release management within a SaaS environment, preferably with Salesforce.
The predicted salary is between 56145 - 60423 € per year.
I'm currently recruiting an In-Form Release Manager for a charity that operates at the national level on homelessness in England - representing over 900 organisations, holding the sector's data, and lobbying government to actually change how the UK handles homelessness. The infrastructure behind the whole sector is supported by their own Salesforce-based case management platform, used by 350+ organisations and 24,000+ frontline staff to support people experiencing homelessness. This role owns the full release process for that product end to end. When a release goes well, frontline homelessness workers across England get better tools the next day.
The role reports to the Head of Product and sits at the centre of the product organisation. You’ll work alongside Product Management, Engineering, Customer Success, Support, Marketing and Training to plan releases, coordinate customer upgrades and prepare both internal teams and customers for product change. It is as much about communication, documentation and stakeholder coordination as it is about process ownership.
Key Skills- Strong release management capability in a commercial SaaS or product-led software environment
- Excellent written communication, with the ability to produce clear release notes, knowledge articles and customer-facing communications
- Confident cross-functional coordinator, comfortable convening Product, Engineering and customer-facing teams around release readiness
- Practical judgement around phased rollouts, version adoption and managing change across multiple customer environments
- Experience coordinating software releases or product updates in a commercial SaaS environment
- Salesforce ecosystem experience strongly preferred, particularly around managed packages, customer org upgrades or push upgrades
- Demonstrable experience producing release artefacts, product documentation or knowledge base content
- Experience delivering internal enablement or knowledge transfer sessions to support and customer-facing teams
£56,145 fully remote or £60,423 hybrid with minimum 2 days per week in the London head office.
Release Manager employer: Peaple Talent
As an In-Form Release Manager at a leading national homelessness charity, you will be part of a mission-driven organisation that is dedicated to transforming the way homelessness is addressed in England. With a strong emphasis on collaboration and communication, the work culture fosters innovation and personal growth, offering opportunities to make a tangible impact on the lives of those in need. Enjoy the flexibility of remote or hybrid working arrangements, competitive salary packages, and the chance to contribute to meaningful change within the sector.
StudySmarter Expert Advice🤫
We think this is how you could land Release Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the homelessness sector or those who work with Salesforce. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! When you get the chance, share examples of your release management successes. Whether it's through a portfolio or during interviews, let them see how you've made a difference in past roles.
✨Tip Number 3
Prepare for the interview by understanding their mission. Dive into their work on homelessness and think about how your experience aligns with their goals. This shows you're not just looking for any job, but you genuinely care about their cause.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Release Manager
Some tips for your application 🫡
Show Your Passion for the Cause:When you're writing your application, let your passion for tackling homelessness shine through. We want to see how much you care about making a difference and how your skills can contribute to our mission.
Tailor Your Experience:Make sure to highlight your experience in release management and SaaS environments. We’re looking for specific examples that demonstrate your ability to coordinate cross-functional teams and manage software releases effectively.
Be Clear and Concise:Your written communication skills are key for this role. Keep your application clear and to the point, especially when discussing your past experiences and achievements. We appreciate straightforwardness!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Peaple Talent
✨Know Your Stuff
Make sure you’re well-versed in the Salesforce ecosystem, especially around managed packages and customer upgrades. Brush up on your release management processes and be ready to discuss how you've successfully coordinated software releases in the past.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly. Prepare examples of how you've produced release notes or knowledge articles that helped teams understand product changes. Being able to convey complex information simply is key!
✨Show Your Coordination Skills
Be ready to share specific instances where you’ve successfully coordinated cross-functional teams. Think about how you brought together Product, Engineering, and customer-facing teams for a release. Highlight your ability to manage stakeholder expectations and ensure everyone is on the same page.
✨Demonstrate Practical Judgement
Prepare to discuss your approach to phased rollouts and managing change across multiple customer environments. Share examples of how you’ve made practical decisions that led to successful product updates, ensuring minimal disruption for users.
