At a Glance
- Tasks: Troubleshoot complex network issues and support critical telecom infrastructure.
- Company: Fast-growing telecoms organisation focused on innovation and customer service.
- Benefits: Private healthcare, pension scheme, 25 days leave, and career development opportunities.
- Other info: Collaborative culture with social activities and a focus on continuous improvement.
- Why this job: Join a dynamic team and make a real impact in network operations.
- Qualifications: 3+ years in NOC or network engineering with Fortinet experience.
The predicted salary is between 40000 - 45000 £ per year.
Peaple Talent is partnering with an innovative and fast-growing telecoms organisation that is passionate about delivering secure, high-performing network solutions and exceptional customer service. This is an exciting opportunity to join a business that is investing heavily in its people, technology, and operational excellence.
We’re looking for a skilled Tier 2 Network Operations Engineer with Fortinet experience who thrives in fast-paced environments and enjoys troubleshooting complex network issues, supporting critical infrastructure, and driving operational performance across telecoms environments.
What You’ll Bring
- 3+ years’ experience within a NOC or network engineering role, ideally in the telecoms sector
- Hands-on experience supporting and troubleshooting Fortinet solutions in live production environments
- Strong understanding of networking protocols including TCP/IP, BGP, OSPF, VLANs, NAT, and IPSec/SSL VPNs
- Experience configuring and supporting SD-WAN deployments and secure network environments
- Ability to manage escalated incidents and troubleshoot complex routing, switching, firewall, and VPN issues
- Experience working with FortiGate, FortiAnalyzer, FortiManager, FortiAP, and FortiSwitch technologies
- Familiarity with telecom network architectures including MPLS and broadband technologies
- Knowledge of network monitoring tools such as SolarWinds or similar platforms
- Strong communication skills with the ability to provide clear technical updates to both technical and non-technical stakeholders
- Ability to work collaboratively across support, engineering, and third-party teams in a 24/7 operational environment
Nice to Have
- Fortinet Certified Professional (FCP) certifications or legacy NSE qualifications
- Networking certifications such as CCNA, CCNP, or CompTIA Network+
- Experience working with telecom carriers and external vendors
- Exposure to Tier 3 escalation processes and advanced troubleshooting environments
- Experience contributing to SOPs, operational documentation, and continuous improvement initiatives
- Understanding of firmware upgrades, system backups, and proactive maintenance activities
- Passion for mentoring junior engineers and contributing to high-performing support teams
What’s in It for You
- Private healthcare and life assurance
- Pension scheme
- 25 days annual leave plus holiday buy and rollover scheme
- Wellbeing and financial support programmes
- Career progression and development opportunities
- Social engagement activities and collaborative team culture
- Opportunity to work within a business that values innovation, accountability, and continuous improvement
Shift Pattern
4-on, 4-off rotation: 2 Days: 07:00–19:00, 2 Nights: 19:00–07:00, 4 Days Off
Network Operations Engineer employer: Peaple Talent
Join a dynamic and innovative telecoms organisation in Marlow, where your expertise as a Network Operations Engineer will be valued and nurtured. With a strong commitment to employee development, competitive benefits including private healthcare, and a collaborative team culture, this role offers you the chance to thrive in a fast-paced environment while contributing to cutting-edge network solutions. Embrace the opportunity for career progression and be part of a company that prioritises operational excellence and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might help you land that interview!
✨Tip Number 2
Prepare for those technical interviews! Brush up on your Fortinet knowledge and be ready to troubleshoot on the spot. Practise explaining complex concepts in simple terms, as you’ll need to communicate effectively with both techies and non-techies.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled tough network issues in the past. Highlight your experience with protocols like TCP/IP and BGP, and how you’ve contributed to operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about finding the right fit for both you and us. Keep an eye on our job listings and make sure your application stands out by tailoring it to the role you’re after.
We think you need these skills to ace Network Operations Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer role. Highlight your experience with Fortinet solutions and any relevant networking protocols. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about telecoms and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex network issues in the past. We’re all about operational excellence, so let us know how you’ve contributed to that in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Peaple Talent
✨Know Your Tech Inside Out
Make sure you brush up on your Fortinet experience and networking protocols like TCP/IP, BGP, and OSPF. Be ready to discuss specific scenarios where you've troubleshot complex network issues, as this will show your hands-on expertise.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've managed escalated incidents or resolved tricky routing and switching problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking.
✨Communicate Clearly
Since you'll be dealing with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will demonstrate your strong communication skills and ability to collaborate effectively across teams.
✨Demonstrate Your Passion for Growth
Talk about your desire to mentor junior engineers and contribute to continuous improvement initiatives. Mention any relevant certifications or training you've pursued, as this shows you're committed to professional development and operational excellence.
