At a Glance
- Tasks: Provide top-notch IT support to users, troubleshoot issues, and maintain systems.
- Company: Established UK construction and infrastructure business with a focus on growth.
- Benefits: Competitive salary, ongoing training, and opportunities for career advancement.
- Other info: Hands-on role with occasional travel and a supportive learning environment.
- Why this job: Join a dynamic team and make a real difference in IT support services.
- Qualifications: Experience in IT support, knowledge of Microsoft 365, and troubleshooting skills.
The predicted salary is between 37500 - 37500 £ per year.
We’re currently looking for an ambitious IT Support Engineer to join our client - an established and growing UK construction and infrastructure business. This is a hands‑on, customer‑facing role suited to someone with strong IT support experience who enjoys troubleshooting, working under pressure and delivering excellent service to end users. This is a great opportunity to lead on high‑quality IT support services to office‑based and remote users across the UK, ensuring the effective operation, security, and reliability of IT systems and services.
The Role
- Providing remote and telephone‑based IT support for office and mobile users across the business
- Delivering occasional field‑based support, including overnight stays where required
- Building, configuring, and deploying laptops and mobile devices using Intune
- Maintaining IT hardware assets and updating the asset register
- Managing antivirus protection, malware removal, patching, backups, and restores
- Creating and maintaining user accounts within NetSuite and Entra
- Supporting network infrastructure including WiFi, Starlink, mobile connectivity, and VoIP systems
- Setting up, supporting, and troubleshooting mobile devices and IT hardware
- Supporting and configuring Microsoft 365, including occasional development work
- Liaising with third‑party suppliers to maintain high levels of IT service and support
- Undertaking ongoing training and development through the company’s in‑house learning platform
About you
- Proven experience in an IT support or technical role
- Good knowledge of Microsoft 365 and related applications
- Understanding of mobile devices, including troubleshooting, common faults, and basic repairs
- Knowledge of server operating systems and Hyper‑V is desirable; training can be provided
- Experience supporting IT hardware, software, and user accounts in a business environment
- Ability to work independently and as part of a busy IT team
- Full UK driving licence and access to a vehicle for occasional field‑based support
If you’re interested or know someone suitable, feel free to get in touch.
IT Support Engineer in Milton Keynes employer: Peaple Talent
Join a dynamic and supportive team at our established UK construction and infrastructure business, where your role as an IT Support Engineer will be pivotal in delivering exceptional service to users across the country. With a strong emphasis on employee growth through ongoing training and development, coupled with a collaborative work culture that values innovation and problem-solving, this position offers a rewarding opportunity to make a real impact while enjoying the benefits of working in Milton Keynes.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and troubleshooting successes. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific technical issues or customer service challenges. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT support experience, especially with Microsoft 365 and mobile devices, to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about IT support and how you can contribute to our team. Share specific examples of your troubleshooting skills and customer service experience to make your application stand out.
Showcase Your Technical Skills:Don’t forget to mention any relevant technical skills or certifications you have. If you've worked with Intune, VoIP systems, or server operating systems, let us know! This will help us see your potential to excel in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Peaple Talent
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and mobile device troubleshooting. Be ready to discuss specific examples of how you've resolved issues in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare to share instances where you've delivered excellent service under pressure. Think about how you handled difficult situations and what steps you took to ensure user satisfaction.
✨Familiarise Yourself with the Company
Research the construction and infrastructure business you're applying to. Understanding their IT needs and challenges can help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Technical Questions
Expect technical questions related to IT support, such as troubleshooting scenarios or questions about network infrastructure. Practising these types of questions can help you feel more confident and articulate during the interview.
