At a Glance
- Tasks: Own the release process for a Salesforce-based platform supporting homelessness charities.
- Company: National charity tackling homelessness, representing over 900 organisations.
- Benefits: Competitive salary, remote work options, and impactful mission-driven work.
- Other info: Join a collaborative team with opportunities for professional growth.
- Why this job: Make a real difference in the lives of frontline workers and those experiencing homelessness.
- Qualifications: Experience in release management and strong communication skills required.
The predicted salary is between 56145 - 60423 € per year.
I'm currently recruiting an In-Form Release Manager for a charity that operates at the national level on homelessness in England - representing over 900 organisations, holding the sector's data, and lobbying government to actually change how the UK handles homelessness. The infrastructure behind the whole sector.
Part of how they fund that mission is through their own Salesforce-based case management platform, used by 350+ organisations and 24,000+ frontline staff to support people experiencing homelessness. This role owns the full release process for that product end to end. When a release goes well, frontline homelessness workers across England get better tools the next day.
The role reports to the Head of Product and sits at the centre of the product organisation. You'll work alongside Product Management, Engineering, Customer Success, Support, Marketing and Training to plan releases, coordinate customer upgrades and prepare both internal teams and customers for product change. As much about communication, documentation and stakeholder coordination as it is about process ownership.
Key Skills- Strong release management capability in a commercial SaaS or product-led software environment
- Excellent written communication, with the ability to produce clear release notes, knowledge articles and customer-facing comms
- Confident cross-functional coordinator, comfortable convening Product, Engineering and customer-facing teams around release readiness
- Practical judgement around phased rollouts, version adoption and managing change across multiple customer environments
- Experience coordinating software releases or product updates in a commercial SaaS environment
- Salesforce ecosystem experience strongly preferred, particularly around managed packages, customer org upgrades or push upgrades
- Demonstrable experience producing release artefacts, product documentation or knowledge base content
- Experience delivering internal enablement or knowledge transfer sessions to support and customer-facing teams
£56,145 fully remote or £60,423 hybrid with minimum 2 days per week in the London head office.
Release Manager in London employer: Peaple Talent
As an In-Form Release Manager at a leading national homelessness charity, you will be part of a mission-driven organisation that is dedicated to making a tangible difference in the lives of those experiencing homelessness across England. With a strong emphasis on collaboration and communication, the work culture fosters innovation and personal growth, offering opportunities to engage with diverse teams and enhance your skills in a supportive environment. Enjoy the flexibility of remote or hybrid working arrangements, competitive salary packages, and the chance to contribute to meaningful change in society.
StudySmarter Expert Advice🤫
We think this is how you could land Release Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the homelessness sector or those who work with Salesforce. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Show off your release management skills! Prepare examples of past projects where you coordinated software releases. Be ready to discuss how you tackled challenges and improved processes.
✨Tip Number 3
Brush up on your communication game! Since this role involves a lot of cross-functional coordination, practice explaining complex ideas simply. You want to impress them with your clarity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Release Manager in London
Some tips for your application 🫡
Show Your Passion for the Cause:When applying, let us know why you're excited about working in the homelessness sector. Share your thoughts on how your skills can contribute to making a difference. We love seeing candidates who are genuinely passionate about our mission!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your release management experience, especially in SaaS environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and structure your points logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Peaple Talent
✨Know Your Release Management Inside Out
Make sure you brush up on your release management skills, especially in a SaaS environment. Be ready to discuss specific examples of how you've successfully managed software releases and the impact they had on users. This will show that you understand the nuances of the role.
✨Communicate Clearly and Effectively
Since this role involves a lot of communication with various teams, practice articulating your thoughts clearly. Prepare to share how you've created release notes or knowledge articles in the past. Being able to convey complex information simply is key!
✨Showcase Your Cross-Functional Coordination Skills
Think of examples where you've successfully coordinated between different teams like Product, Engineering, and Customer Success. Highlight your ability to bring people together for a common goal, especially around release readiness. This will demonstrate your fit for the collaborative nature of the role.
✨Familiarise Yourself with Salesforce
If you have experience with the Salesforce ecosystem, make sure to highlight it! Be prepared to discuss any relevant projects involving managed packages or customer org upgrades. If you're not familiar, do some quick research to understand the basics, as it could come up during the interview.
