At a Glance
- Tasks: Provide first-line IT support and troubleshoot issues in a fast-paced environment.
- Company: Join a dynamic IT support team in the heart of London.
- Benefits: Competitive salary, hands-on experience, and a vibrant work culture.
- Other info: Work 35 hours a week with opportunities for growth in a supportive team.
- Why this job: Make a real difference by helping users solve their tech problems every day.
- Qualifications: Experience in IT support and strong communication skills are essential.
The predicted salary is between 28000 - 30500 € per year.
We’re currently looking for an On-site IT Triage Technician to join a busy and fast-paced IT support environment in London. This is a hands-on, customer-facing role suited to someone with strong first-line support experience who enjoys troubleshooting, working under pressure and delivering excellent service to end users.
Key responsibilities:
- Providing first-line support for IT applications and hardware
- Logging, diagnosing and resolving incidents and service requests
- Installing, configuring and maintaining devices and software
- User administration and mobile device management via Microsoft InTune
- Supporting desk moves and office set-ups
- Delivering support via phone, Teams, email and face-to-face
What we’re looking for:
- Experience in 1st line / IT support
- Knowledge of Microsoft 365, Windows, Active Directory, Exchange & SCCM
- Strong communication and customer service skills
- Organised, proactive and detail-focused approach
- Ability to manage multiple tasks in a high-pressure environment
London – 5 days onsite
35 hours per week (shift-based)
£28,000 - £30,500
If you’re interested or know someone suitable, feel free to get in touch.
On-site IT Technician in London employer: Peaple Talent
Join a dynamic and supportive team as an On-site IT Triage Technician in London, where your skills will be valued and nurtured. We offer a vibrant work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive salaries and benefits. Experience the unique advantage of working in one of the world's most exciting cities, with a focus on delivering exceptional service in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land On-site IT Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Microsoft 365 and other relevant tech. Practise common interview questions and think of examples that showcase your customer service skills.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that excite you! Tailor your applications to highlight your first-line support experience and how you can bring value to their team. And remember, applying through our website gives you a better chance!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in joining their team.
We think you need these skills to ace On-site IT Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your first-line support experience and any relevant IT skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your knowledge of Microsoft 365, Windows, and other key technologies.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can deliver excellent service to our end users. We love seeing enthusiasm and a proactive attitude!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully diagnosed and resolved IT issues in the past. We’re looking for someone who thrives under pressure, so let us know how you handle challenging situations!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Peaple Talent
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows, Active Directory, and SCCM. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and readiness for the job.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've delivered excellent service in previous positions. Think about specific situations where you resolved issues under pressure and how you communicated effectively with users.
✨Practice Troubleshooting Scenarios
Expect to be tested on your troubleshooting skills during the interview. Prepare by going through common IT issues and how you would resolve them. This will demonstrate your problem-solving abilities and hands-on experience.
✨Be Organised and Proactive
Highlight your organisational skills and ability to manage multiple tasks. Share examples of how you've prioritised work in a busy environment, as this will show that you can thrive under pressure and keep everything running smoothly.
