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- Tasks: Manage support requests and provide top-notch customer service for Office 365 and Windows.
- Company: Join Peaple Talent, a dynamic team in Gloucestershire.
- Benefits: Earn £22,000 plus a 10% bonus and enjoy great perks.
- Other info: Exciting opportunity to grow in a supportive environment.
- Why this job: Kickstart your IT career while helping customers thrive with tech solutions.
- Qualifications: Relevant IT support experience and a valid driver’s licence required.
The predicted salary is between 22000 - 24200 £ per year.
Peaple Talent is seeking a Technical Support Advisor for their office in Gloucestershire, England. The role involves managing support requests, upselling products, and providing excellent customer service, particularly with Office 365 and Windows.
The ideal candidate will have relevant IT support experience and a driver license.
The position offers a basic salary of £22,000 per annum and a bonus of 10%.
Office 365 & Windows Support Pro - 10% Bonus in London employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office 365 & Windows Support Pro - 10% Bonus in London
✨Tip Number 1
Get to know the company! Research Peaple Talent and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since the role focuses on Office 365 and Windows support, brush up on your knowledge and be ready to demonstrate your expertise. We recommend setting up a mock support scenario to showcase your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Peaple Talent. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Office 365 & Windows Support Pro - 10% Bonus in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially with Office 365 and Windows. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about providing excellent customer service and how you can upsell products effectively.
Show Off Your Soft Skills: Technical skills are great, but don’t forget to showcase your communication and problem-solving abilities. We love candidates who can connect with customers and resolve issues smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Peaple Talent
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365 and Windows. Be prepared to answer technical questions and demonstrate your problem-solving skills. Familiarise yourself with common issues users face and how to resolve them.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, think of examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and ability to handle difficult situations with ease.
✨Prepare for Upselling Scenarios
Upselling is part of the job, so be ready to discuss how you would approach this. Think of ways to identify customer needs and suggest relevant products or services that could enhance their experience with Office 365 and Windows.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in this position.