IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10
IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10

IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10

Full-Time 30000 - 30000 £ / year (est.) No home office possible
Peaple Talent

At a Glance

  • Tasks: Provide 1st and 2nd line IT support and troubleshoot issues daily.
  • Company: Join a dynamic construction engineering company in Bristol.
  • Benefits: Earn a competitive salary of £30,000 and gain valuable experience.
  • Other info: Work on-site five days a week in a supportive environment.
  • Why this job: Be the go-to tech hero and help staff solve their IT challenges.
  • Qualifications: Experience with Microsoft, Office365, and Windows 10 is essential.

The predicted salary is between 30000 - 30000 £ per year.

Peaple Talent is seeking an IT Support Engineer for a construction engineering company located in Bristol. The successful candidate will provide 1st and 2nd line support and will work on-site five days a week.

Key responsibilities include:

  • Troubleshooting issues
  • Raising incidents via Cherwell service desk
  • Communicating with staff

Candidates must have relevant experience with Microsoft, Office365, and Windows 10. The position offers a basic salary of £30,000 per annum.

IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10 employer: Peaple Talent

Join a dynamic construction engineering company in Bristol, where your role as an IT Support Engineer will be pivotal in ensuring seamless operations. With a strong emphasis on employee development and a collaborative work culture, you will have access to ongoing training opportunities and the chance to grow within a supportive team. Enjoy the benefits of working on-site in a vibrant city, where your contributions are valued and recognised.
Peaple Talent

Contact Detail:

Peaple Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work in construction or engineering. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled IT issues in the past. This will help them see you in action!

✨Tip Number 3

Don’t forget to follow up! After any interview or meeting, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We make it super easy for you to find and apply for jobs like the IT Support Engineer position. Plus, it helps us keep track of your application and gives you a better chance of standing out!

We think you need these skills to ace IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10

1st Line Support
2nd Line Support
Troubleshooting
Cherwell Service Desk
Microsoft Office 365
Windows 10
Communication Skills
Incident Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft, Office365, and Windows 10. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.

Showcase Problem-Solving Skills: As an IT Support Engineer, troubleshooting is key. In your application, share examples of how you've successfully resolved issues in the past. We want to see your thought process and how you handle challenges!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!

How to prepare for a job interview at Peaple Talent

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Microsoft, Office 365, and Windows 10. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the software but can also handle real-world issues.

✨Familiarise Yourself with Cherwell

Since you'll be using the Cherwell service desk, it’s a good idea to get acquainted with its features. If you’ve used similar ticketing systems before, be prepared to explain how you adapted to new tools and what you learned from those experiences.

✨Practice Your Communication Skills

As an IT Support Engineer, clear communication is key. Think about how you would explain technical issues to non-technical staff. Practising this can help you articulate your thoughts during the interview, making it easier for the interviewer to see you in action.

✨Show Enthusiasm for On-Site Work

Since this role requires you to be on-site five days a week, express your enthusiasm for working directly with colleagues. Share examples of how you’ve built relationships in previous roles and how you believe being present can enhance your support capabilities.

IT Support Engineer - 1st/2nd Line | MS 365 & Windows 10
Peaple Talent

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