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For Companies At a Glance
- Tasks: Provide on-site and remote technical support, configure hardware, and deploy network equipment.
- Company: Join a global IT and investment firm with a focus on innovation.
- Benefits: Enjoy a competitive salary, medical benefits, performance bonuses, and workplace perks.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in client onboarding.
- Qualifications: Experience in 1st and 2nd line support, Microsoft 365, and hardware troubleshooting.
The predicted salary is between 40000 - 40000 £ per year.
Peaple Talent have partnered with a Global IT and Investment firm looking for an on-site technician. Our client is looking for someone with 1st and 2nd line support experience.
The Role
- You will be primarily responsible for collaborating with the Project Managers and SME teams in the process of onboarding new clients.
- Technology assessments, end point configuration, network equipment deployment.
- Provide technical support to clients onsite and remotely via phone.
- Support and install all hardware.
- Effectively communicate with both clients and peers.
The Candidate
- The ideal candidate for this On Site Technician role will have relevant experience of Microsoft 365 and has preferably worked in the IT industry.
- You’ll also need a background in hardware troubleshooting and the installation of core network equipment.
- Plus, it's vital that you have strong technical skills.
The Package
- Basic salary: up to £40k per annum.
- Benefits Include: Medical, Dental, Vision, Disability, Life assurance, Performance bonus, Workplace perks, Competitive compensation.
On-Site Client Technician in Edinburgh employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Client Technician in Edinburgh
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend meetups, join online forums, or even hit up LinkedIn. You never know who might have a lead on that perfect On-Site Client Technician role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your 1st and 2nd line support experience. Share specific examples of how you've tackled hardware troubleshooting or installed network equipment – it’ll make you stand out!
✨Tip Number 3
Don’t underestimate the power of follow-ups. After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to help you every step of the way in landing that dream job!
We think you need these skills to ace On-Site Client Technician in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 1st and 2nd line support experience. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess with Microsoft 365 and hardware troubleshooting.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site Client Technician role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills: Since the role involves collaborating with Project Managers and clients, make sure to demonstrate your communication skills in your application. We love candidates who can effectively convey technical information to both peers and clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Peaple Talent
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and hardware troubleshooting. Be ready to discuss specific experiences where you've successfully resolved technical issues, as this will show your expertise and confidence.
✨Showcase Your Communication Skills
Since the role involves collaborating with Project Managers and clients, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a client experiencing network issues. Think through your past experiences and be ready to share how you approached similar challenges, highlighting your problem-solving skills.
✨Research the Company Culture
Familiarise yourself with the company’s values and work environment. Understanding their approach to client relationships and teamwork can help you tailor your responses to align with what they’re looking for in a candidate.