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- Tasks: Join as a Chatbot Consultant, focusing on presales, integration, and customer success.
- Company: Work with a dynamic consultancy in the South West, leading chatbot solutions for customer service.
- Benefits: Enjoy a hybrid work model, competitive pay, and the flexibility of remote work.
- Why this job: Be at the forefront of AI innovation, shaping customer experiences with cutting-edge technology.
- Qualifications: Experience with REST APIs, conversational AI, and a passion for ethical AI decision-making required.
- Other info: This is a 6-month contract, outside IR35, with monthly travel to the South West.
Peaple Talent have partnered with a consultancy client based out of the South West who are looking to hire in a critical consultant for the next phase of their growth. They have introduced a new service line providing chatbot solutions to their customers, predominantly in the call center/customer service sector, and need a chatbot specialist to continue to deliver this work.
You will be a chatbot SME with a broad responsibility across presales, integration and customer success of their chatbot solution. The technical element of this role will be around integrating the solution into customers' systems where you will need a proven background of working with REST APIs to deliver this.
- Conversational AI experience
- Omnichannel
- Conversational Design
- Emotional Intelligence in AI
- Data Analytics and ROI Mapping
- REST APIs/Postman/JSON
- Understanding of AI decision making with relation to ethics and transparency
This is an urgent contract opportunity for initially 6 months, outside IR35 and mostly remote working. The company is headquartered in the South West and you need to be able to travel here on a (ballpark) monthly basis. Please apply or reach out to Peaple Talent for more information.
Chatbot Consultant employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chatbot Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in chatbot technology and conversational AI. Being well-versed in these areas will not only boost your confidence but also demonstrate your passion and commitment to potential employers.
✨Tip Number 2
Network with professionals in the chatbot and AI industry. Attend relevant webinars, workshops, or local meetups to connect with others in the field. This can lead to valuable insights and even job referrals.
✨Tip Number 3
Showcase your technical skills by working on personal projects or contributing to open-source chatbot solutions. This hands-on experience will make you stand out and provide concrete examples of your capabilities during interviews.
✨Tip Number 4
Prepare for interviews by practising common questions related to chatbot integration and customer success. Be ready to discuss your experience with REST APIs and how you've successfully implemented chatbot solutions in previous roles.
We think you need these skills to ace Chatbot Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chatbot Consultant. Familiarise yourself with key terms like presales, integration, and REST APIs, as well as the importance of emotional intelligence in AI.
Tailor Your CV: Highlight your relevant experience in chatbot solutions, conversational AI, and any previous work with REST APIs. Make sure to showcase your skills in data analytics and ROI mapping, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background aligns with the job requirements. Mention your experience in customer service sectors and your understanding of ethical AI decision-making to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is essential for a consultant role.
How to prepare for a job interview at Peaple Talent
✨Showcase Your Chatbot Expertise
Make sure to highlight your experience with chatbot solutions, especially in the call centre or customer service sector. Be prepared to discuss specific projects where you've successfully implemented chatbots and the impact they had on customer satisfaction.
✨Demonstrate Technical Proficiency
Since the role requires a strong understanding of REST APIs, be ready to explain how you've integrated chatbot solutions into existing systems. Familiarise yourself with tools like Postman and JSON, and be prepared to answer technical questions related to these technologies.
✨Emphasise Conversational AI Skills
Discuss your experience with conversational design and emotional intelligence in AI. Prepare examples that illustrate how you've created engaging and effective chatbot interactions, and how you measure their success through data analytics and ROI mapping.
✨Understand Ethical AI Practices
Be ready to talk about the ethical considerations in AI decision-making. Companies are increasingly focused on transparency and ethics, so demonstrating your awareness of these issues will show that you are not only technically skilled but also socially responsible.
