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- Tasks: Lead chatbot solutions from presales to customer success in a dynamic consultancy.
- Company: Join a forward-thinking consultancy based in the South West, embracing innovation.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of AI technology, shaping customer experiences with chatbots.
- Qualifications: Experience with REST APIs, conversational AI, and emotional intelligence in tech.
- Other info: Exciting role with a focus on ethics and transparency in AI decision-making.
The predicted salary is between 36000 - 60000 £ per year.
Peaple Talent has partnered with a consultancy client based in the South West who are looking to hire a critical consultant for the next phase of growth. They have introduced a new service line providing chatbot solutions to their customers, predominantly in the call center/customer service sector, and need a chatbot specialist to continue to deliver this work.
You will be a chatbot SME with a broad responsibility across presales, integration and customer success of their chatbot solution. The technical element of this role will be around integrating the solution into customers' systems, where you will need a proven background of working with REST APIs to deliver this.
- Conversational AI experience – Omnichannel
- Omilia OCP/Ultimate AI
- Conversational Design
- Emotional Intelligence in AI
- Data Analytics and ROI Mapping
- REST APIs / Postman / JSON
- Understanding of AI decision making with relation to ethics and transparency
Please apply with an updated copy of your CV.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Business Consulting and Services and IT Services and IT Consulting
Chatbot Consultant employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chatbot Consultant
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with chatbots or in customer service. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your chatbot projects or any relevant work. This is your chance to demonstrate your expertise in REST APIs and conversational AI, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to chatbot integration and emotional intelligence in AI. We want you to feel confident discussing your experience and how it aligns with the company's goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Chatbot Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Chatbot Consultant role. Highlight your experience with REST APIs, conversational AI, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them! If you've integrated chatbot solutions or worked in customer service sectors, share specific examples. This helps us understand your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Peaple Talent
✨Know Your Chatbot Stuff
Make sure you brush up on your knowledge of chatbot solutions, especially in the context of customer service. Be ready to discuss your experience with REST APIs and how you've integrated similar systems in the past. This will show that you’re not just familiar with the tech but can also apply it effectively.
✨Showcase Your Conversational AI Skills
Prepare examples of your work with conversational AI, particularly any projects involving Omilia OCP or Ultimate AI. Highlight your understanding of conversational design and emotional intelligence in AI, as these are key aspects of the role.
✨Data-Driven Mindset
Be ready to talk about data analytics and how you’ve mapped ROI in previous roles. Companies want to see that you can not only implement solutions but also measure their success. Bring specific metrics or case studies to the table to back up your claims.
✨Ethics and Transparency in AI
Familiarise yourself with the ethical considerations surrounding AI decision-making. Be prepared to discuss how you ensure transparency in your chatbot solutions, as this is becoming increasingly important in the industry.