At a Glance
- Tasks: Lead operational delivery and ensure customer success for our SaaS products.
- Company: Join a growing tech organisation focused on service excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a team that values innovation and operational resilience.
- Why this job: Make a real impact in a leadership role within a dynamic tech environment.
- Qualifications: Experience in service delivery management and strong customer relationship skills.
Peaple Talent is seeking a Service Delivery Manager to oversee operational delivery and customer success of their SaaS product portfolio in a hybrid role based in Bristol. In this leadership position, you will ensure service excellence and operational resilience while managing critical relationships with customers.
The ideal candidate should have proven experience in service delivery management, ITIL framework knowledge, and strong customer relationship skills. This role offers a unique opportunity to contribute significantly to a growing technology organization.
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We think you need these skills to ace SaaS Service Delivery Manager — Hybrid Bristol
Service Delivery Management
ITIL Framework Knowledge
Customer Relationship Skills
Operational Excellence
Operational Resilience
Leadership Skills
SaaS Product Knowledge
