Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and optimisation of Amazon Connect solutions for enterprise clients.
- Company: Global leader in customer experience transformation with a trust-based culture.
- Benefits: Competitive salary, fully remote work, flexible hours, and growth opportunities.
- Why this job: Drive impactful transformations in contact centres using cutting-edge AWS technologies.
- Qualifications: 4+ years in technical roles, Amazon Connect certifications, strong communication skills.
- Other info: Collaborate with experts and work on innovative projects in a dynamic environment.
The predicted salary is between 72000 - 84000 £ per year.
Peaple Talent is working with a global leader in customer experience transformation, helping enterprises modernise their contact centres using Amazon Connect and the latest AWS technologies.
We’re looking for an Amazon CX Senior Engineer to join the team and lead the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. You’ll play a pivotal role in guiding customers through sophisticated contact centre transformations, from architecture and automation to AI-driven customer experiences.
Why You’ll Love It
- Deliver next-generation contact centre solutions for enterprise clients
- Collaborate with leading experts in cloud communications
- Fully remote, flexible hours, and trust-based culture
- Work across a broad AWS tech stack with huge room for growth
- Drive real business impact with global-scale clients
What You’ll Bring
- 4+ years’ experience in technical implementation or consulting roles
- Amazon Connect Communications Specialist certification
- Amazon Connect Developer Specialist certification
- Any AWS Associate-level certification (working towards Professional level preferred)
- Deep technical understanding of Amazon Connect architecture and CX ecosystems
- Strong communication and leadership skills
Nice to Have
- Python or JavaScript development experience
- Advanced use of Infrastructure as Code
- Knowledge of integration patterns with external systems and APIs
- Experience building CI/CD pipelines for contact centre solutions
- Expertise in performance optimisation, scaling, and security architecture
- Hands-on experience with custom extensions for Amazon Connect
Amazon Connect Engineer employer: Peaple Talent
Contact Detail:
Peaple Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Connect Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Amazon Connect or AWS. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to Amazon Connect. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to Amazon Connect and AWS technologies. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Amazon Connect Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Amazon Connect Engineer role. Highlight your relevant experience, especially with Amazon Connect and AWS technologies. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience transformation and how your background makes you a perfect fit for our team. Let us know what excites you about this role!
Showcase Your Certifications: Don’t forget to mention your Amazon Connect and AWS certifications! These are key to demonstrating your expertise. We love seeing candidates who are committed to their professional development, so flaunt those badges!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Peaple Talent
✨Know Your Amazon Connect Inside Out
Make sure you have a solid grasp of Amazon Connect architecture and its ecosystem. Brush up on your knowledge of the latest features and best practices, as well as any recent updates. Being able to discuss specific use cases or projects where you've implemented Amazon Connect will really impress the interviewers.
✨Show Off Your Certifications
Don’t forget to highlight your Amazon Connect Communications Specialist and Developer Specialist certifications. These credentials are crucial for this role, so be prepared to discuss how you've applied what you've learned in real-world scenarios. If you're working towards any AWS Professional-level certifications, mention that too!
✨Demonstrate Your Technical Skills
Be ready to dive into technical discussions about your experience with Infrastructure as Code, CI/CD pipelines, and performance optimisation. Prepare examples of how you've tackled challenges in these areas, especially if they relate to contact centre solutions. This will show that you can handle the complexities of the role.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position, so practice articulating your thoughts clearly. Think about how you can explain complex technical concepts in a way that's easy to understand. Also, be prepared to discuss your leadership experiences and how you've guided teams through transformations in the past.