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- Tasks: Manage tenancy arrears and provide legal representation for recovery.
- Company: Dynamic housing provider committed to community transformation.
- Benefits: £32,329 salary, 28 days holiday, birthday leave, and flexible working.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in arrears recovery and strong communication skills.
- Other info: Join a passionate team dedicated to improving local communities.
The predicted salary is between 28000 - 36000 £ per year.
Macclesfield - Agile working - offering a mix of office and home working
£32,329 per annum
Full Time, Permanent - 37 hours per week
Peaks & Plains is an ambitious and dynamic housing provider with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are committed to transforming the social and physical landscape for the communities and individuals we work with, providing high quality safe homes, and investing in our thriving communities.
Our Income Team is an enthusiastic group with a commitment to making a difference to our customers. Due to an internal move, we now seek an equally dynamic individual to join us.
The role holder will provide a full arrears recovery service and aim to exceed challenging performance targets for the collection of tenancy arrears and recharges. You will prepare all documentation for legal proceedings and provide representation in the County Court for the recovery of arrears and attend evictions as required. You will also liaise with internal teams and external partner agencies, maintain records on the Housing Management system, and assist in the review of policies and procedures relating to rent arrears, recharges and other tenant debts.
In return we can offer you:
- A minimum of 28 days holiday per year (plus birthday leave)
Income Officer in Warrington employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Officer in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Peaks & Plains on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Income Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of arrears recovery processes. We want to show that we’re not just passionate but also knowledgeable about the role and how we can make a difference in the community.
✨Tip Number 3
Practice common interview questions with a mate. We can nail down our responses, especially around handling difficult situations with tenants or working with internal teams. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Peaks & Plains team.
We think you need these skills to ace Income Officer in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Officer role. Highlight your experience in arrears recovery and any relevant legal knowledge. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping communities and how your skills align with our mission at Peaks & Plains. Let us know what makes you the perfect fit!
Showcase Your Team Spirit: We love a good team player! In your application, mention any experiences where you've worked collaboratively to achieve goals. This role is all about working with others, so let us see that side of you!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Know Your Stuff
Make sure you understand the role of an Income Officer inside out. Familiarise yourself with the responsibilities, especially around arrears recovery and legal proceedings. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Community
Peaks & Plains is all about transforming communities, so be ready to discuss how you can contribute to this mission. Think of examples from your past experiences where you've made a positive impact on individuals or communities, and share those stories during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges you might encounter as an Income Officer, such as dealing with difficult tenants or managing tight deadlines, and how you would handle them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, the support available for achieving performance targets, or how they measure success in the role.
