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- Tasks: Support strategic change programmes to enhance customer experience and business processes.
- Company: Join a leading housing provider in Macclesfield with ambitious growth plans.
- Benefits: Enjoy 29 days holiday, flexible working, and a generous pension scheme.
- Why this job: Be part of a dynamic team focused on making a real impact in the community.
- Qualifications: Experience in project coordination and strong communication skills are essential.
- Other info: Work in a modern office with a focus on health and wellbeing.
The predicted salary is between 26400 - 39600 £ per year.
Project Co-ordinator Customer Improvement and Business Change Macclesfield £33,000 per annum Hours: Full-time 37 hours per week Contract: Permanent Closing Date: Wednesday 23rd July 2025 Were a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. Were ambitious with plans to build more homes, regenerate local areas and invest in our properties. We are pleased to announce we now have an exciting vacancy for a Project Co-ordinator to support the delivery of strategic and operational change programmes across the Organisation, with a focus on improving customer experience and business processes. Working as part of a newly formed team, you will work with service teams to map current processes and customer journeys, coordinate project activities, and monitor progress using tools such as MS Project. You will play a key role in enabling service improvements, increasing efficiency, and ensuring that customers and staff are at the heart of every change initiative. The successful candidate will have experience of working as a project co-ordinator or similar, with experience of supporting business change and transformation. In addition, you will have excellent communication, organisation and attention to detail skills, with the ability to manage multiple priorities. You will also be able to take a collaborative and proactive approach to problem-solving. The role comes with great benefits. We can offer you: A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays). Agile Working with the opportunity for Flexible working hours and home working Attractive Defined Contribution Pension Scheme with Employers contributions up to 12% Ongoing Training and development. A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts. A state of the art modern office with a friendly working environment TPBN1_UKTJ
Project Co-ordinator Customer Improvement and Business Change employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Co-ordinator Customer Improvement and Business Change
✨Tip Number 1
Familiarise yourself with project management tools like MS Project, as this role specifically mentions using such software. Consider taking a short online course or tutorial to boost your confidence and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Research the housing sector and understand the specific challenges and opportunities in customer improvement and business change. This knowledge will help you engage in meaningful conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 3
Network with professionals in the housing sector or project management field. Attend local events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 4
Prepare examples of past experiences where you've successfully coordinated projects or contributed to business change. Be ready to discuss how you approached problem-solving and collaboration, as these skills are crucial for the role.
We think you need these skills to ace Project Co-ordinator Customer Improvement and Business Change
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a project co-ordinator or in similar roles. Emphasise your skills in supporting business change and transformation, as well as your ability to manage multiple priorities.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with customer improvement initiatives and your collaborative approach to problem-solving. Show enthusiasm for the role and the organisation's mission.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and attention to detail. Provide examples of how you've successfully coordinated projects and improved processes in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Project Co-ordinator in customer improvement and business change. Familiarise yourself with the key tasks mentioned in the job description, such as mapping processes and coordinating project activities.
✨Showcase Your Experience
Prepare to discuss your previous experience in project coordination or similar roles. Highlight specific examples where you've supported business change and transformation, focusing on how your contributions led to improved customer experiences.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, be ready to showcase your ability to convey information clearly. You might be asked to explain complex ideas or processes, so practice articulating your thoughts in a concise manner.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples where you've taken a collaborative approach to overcome challenges, and be prepared to discuss how you prioritised tasks and managed multiple projects simultaneously.
