Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage tenancy arrears and provide exceptional recovery services.
- Company: Dynamic housing provider in Macclesfield with a focus on community.
- Benefits: Agile working, training support, and a strong emphasis on well-being.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A dynamic housing provider in Macclesfield is seeking a full-time Arrears Recovery Officer. You will provide a full arrears recovery service, exceeding performance targets for tenancy arrears collection. Your role includes preparing legal documentation, representing in court, and liaising with various stakeholders.
Ideal candidates will have:
- Customer service experience
- Strong communication skills
- An understanding of local community issues
The position offers agile working, training support, and a focus on well-being.
Hybrid/Remote Income & Arrears Officer in Macclesfield employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid/Remote Income & Arrears Officer in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in arrears recovery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to arrears recovery and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your understanding of local community issues during interviews. We want to see how you can connect with tenants and address their needs effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid/Remote Income & Arrears Officer in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Know Your Stuff
Make sure you understand the ins and outs of arrears recovery. Brush up on relevant laws and procedures, especially those related to tenancy arrears collection. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Since customer service experience is key for this role, prepare examples of how you've successfully handled difficult situations with clients. Think about times when you went above and beyond to resolve issues, as this will highlight your ability to communicate effectively.
✨Understand the Community
Research local community issues that may affect tenants in Macclesfield. Being able to discuss these topics during your interview will demonstrate your commitment to the role and your understanding of the environment you'll be working in.
✨Prepare for Court Representation
Since part of the job involves representing in court, think about any relevant experiences you have in similar situations. Be ready to discuss how you would approach this responsibility, showing confidence and a clear understanding of the legal process.