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- Tasks: Lead the Income Team to ensure timely recovery of rent and service charges.
- Company: Join a housing provider in Macclesfield with ambitious growth plans and over 5000 properties.
- Benefits: Enjoy 29 days holiday, flexible working, and a generous pension scheme.
- Why this job: Be part of a supportive culture focused on performance and tenant wellbeing.
- Qualifications: Experience in housing management and proven leadership skills are essential.
- Other info: Values-driven environment; we want someone who aligns with our mission.
The predicted salary is between 38000 - 57000 £ per year.
Macclesfield (SK11 6UJ)
Up to £47,700 per annum
Were a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. Were ambitious with plans to build more homes, regenerate local areas and invest in our properties.
A Fantastic opportunity has arisen for an Income Manager to lead and manage the Income Team within the Trust.
We can offer you:
- A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays).
- Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
- Agile Working with the opportunity for Flexible working hours and home working
- A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
- Training and development. Let us know where you want to get to and well help you get there.
- A state-of-the-art modern office with a friendly working environment
In this critical role you will take overall responsibility for ensuring the efficient and timely recovery of rent, service charges, legal fees, and recharges for current and former tenants. You will be expected to maintain a strong culture of performance management within the service that is both customer-focused and encourages early intervention and prevention as the primary approach to resolving tenants arrears.
To succeed youll have substantial experience of working in a housing or income management role with proven leadership experience of motivating and enthusing others to achieve, sustain and exceed performance. You will have excellent knowledge of housing law, welfare reform and good practice relevant to income collection and debt recovery across various tenures. You will also have experience of working with targets and KPIs, possess highly developed relationship building skills, with the ability to influence others and manage conflict to resolution.
If you would like to play a part in driving our business forward, wed love to hear from you.
Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too!
Closing date:Thursday 31stJuly 2025
Closing date: 31stJuly
Shortlist date 1stAugust
Interview date: TBC
Income Manager in Macclesfield employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Manager in Macclesfield
✨Tip Number 1
Familiarise yourself with the specific housing laws and welfare reforms relevant to income management. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in income management. Attend local events or join online forums to build connections that could provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you’ve successfully managed performance and resolved conflicts, as these will be key points during your interview.
✨Tip Number 4
Research our organisation's values and mission. Be ready to articulate how your personal values align with ours, as cultural fit is crucial for us when selecting candidates.
We think you need these skills to ace Income Manager in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing or income management. Emphasise your leadership skills and any achievements related to performance management, as these are crucial for the Income Manager role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and mission. Discuss how your experience aligns with their goals, particularly in rent recovery and tenant relationship management.
Showcase Relevant Skills: In your application, clearly outline your knowledge of housing law and welfare reform. Provide examples of how you've successfully managed targets and KPIs in previous roles to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this managerial position.
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Showcase Your Leadership Skills
As an Income Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired others to achieve targets and improve performance.
✨Know Your Housing Law
Brush up on your knowledge of housing law and welfare reform. Be ready to discuss how these laws impact income collection and debt recovery, as well as any relevant experiences you've had in applying this knowledge in previous roles.
✨Demonstrate Customer Focus
The role requires a strong customer-focused approach. Think of specific instances where you've prioritised customer needs, resolved conflicts, or implemented early intervention strategies to help tenants manage their arrears effectively.
✨Align with Company Values
Research the company's values and be prepared to discuss how your personal values align with theirs. Share examples of how you've embodied similar values in your previous work, showing that you're a good cultural fit for the organisation.
