At a Glance
- Tasks: Plan and schedule repairs, ensuring efficient service delivery for our customers.
- Company: Join Peaks & Plains Housing Trust, dedicated to providing safe homes and excellent services.
- Benefits: Enjoy 28 days leave, flexible working, health plans, and ongoing development opportunities.
- Other info: Be part of a team that values integrity, collaboration, and continuous improvement.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Experience in scheduling, strong organisational skills, and a passion for customer service.
The predicted salary is between 29918 - 29918 £ per year.
Location: Ropewalks, Newton Street, Macclesfield, Cheshire
Salary: £29,918.94 per annum FTC 9-Months
At Peaks & Plains Housing Trust, we believe everyone deserves a safe, secure place to call home. We manage over 5,000 homes across East Cheshire and the High Peak and are committed to delivering excellent services for our customers while investing in our homes, communities and people.
We're looking for an organised and customer-focused Work Planner to join our Property Services team. This is an exciting opportunity to play a vital role in ensuring our repairs service runs efficiently by planning and coordinating appointments, maximising the use of our operatives and contractors, and helping us deliver an outstanding service to our customers.
What you'll be doing
- Plan and schedule repairs appointments using our scheduling and housing management systems.
- Monitor diaries and allocate work to maximise operative productivity and minimise travel time.
- Respond to telephone calls, emails and system updates, resolving queries and complaints professionally and efficiently.
- Work closely with managers and operatives to reallocate resources when priorities change or emergencies arise.
- Maintain accurate scheduling data, resource profiles and absence records.
- Produce reports and management information to support service performance.
- Ensure repairs are completed within agreed timescales and Key Performance Indicators (KPIs).
- Help identify opportunities to improve planning processes and deliver better outcomes for our customers.
- Always work safely and in line with legislation, regulatory requirements and Trust policies.
What we're looking for
We're looking for someone who enjoys working in a fast-paced environment, has excellent organisational skills and is passionate about delivering great customer service.
- Experience working in a busy operational or scheduling environment.
- Strong planning and organisational skills with the ability to prioritise competing demands.
- Excellent IT skills and confidence using Microsoft Office and scheduling or housing management systems.
- Experience handling customer enquiries and complaints by telephone, in writing and face to face.
- Excellent communication skills and the ability to build positive working relationships with colleagues and customers.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A proactive, flexible approach with a commitment to continuous improvement.
It would also be beneficial if you have:
- Experience within social housing.
- Knowledge of repairs and maintenance services.
- Experience of workforce scheduling systems.
Why join us?
We know our people are our greatest asset, so we offer a fantastic range of benefits, including:
- Minimum 28 days annual leave plus bank holidays.
- An extra day off for your birthday.
- Agile and flexible working arrangements.
- Health Cash Plan.
- Ongoing learning and development opportunities.
- Wellbeing support, including health MOTs and wellbeing events.
- Modern office facilities and a supportive, friendly working environment.
- The opportunity to make a genuine difference to our customers and communities every day.
Our Values
Everything we do is guided by our values. We're looking for someone who shares our commitment to:
- One Team, One Goal Working together openly and honestly to deliver the best outcomes.
- Solution Focused Finding better ways of working and taking ownership of challenges.
- Customer Focused, Business Minded Delivering excellent service while achieving value for money.
- Doing the Right Thing Taking responsibility, acting with integrity and following through on commitments.
- Respecting and Celebrating Differences Creating an inclusive workplace where everyone feels valued.
If you're organised, customer-focused and enjoy making a difference behind the scenes to keep services running smoothly, we'd love to hear from you.
Closing Date: 31st July 2026
We reserve the right to close this vacancy early should we receive a high volume of suitable applications.
Shortlist date: 1st August 2026
Interview date: TBC
Locations
Stage werkvoorbereider in Cheshire, Macclesfield employer: Peaks & Plains Housing Trust
As a leading housing provider in Macclesfield, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary of £32,000 and the flexibility of an agile working model, our team enjoys a perfect balance of home and office life while contributing to meaningful projects that enhance the community. Join us to be part of our ambitious plans for regeneration and development, where your efforts directly impact the lives of residents across East Cheshire.
Contact Details:
Peaks & Plains Housing Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Stage werkvoorbereider in Cheshire, Macclesfield
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Peaks & Plains Housing Trust.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Peaks & Plains Housing Trust appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Stage werkvoorbereider in Cheshire, Macclesfield
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Peaks & Plains Housing Trust know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Peaks & Plains Housing Trust is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
