Asset Investment Delivery Customer Liaison Officer
Asset Investment Delivery Customer Liaison Officer

Asset Investment Delivery Customer Liaison Officer

Macclesfield Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Liaise with tenants about investment work on their properties.
  • Company: Peaks & Plains Housing Trust provides housing across East Cheshire.
  • Benefits: Enjoy 28 days holiday, flexible working, and health benefits.
  • Why this job: Make a real impact in the community while developing your career.
  • Qualifications: Experience in managing complex investment programmes is essential.
  • Other info: Join a modern, friendly office environment with strong values.

The predicted salary is between 30000 - 40000 £ per year.

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Location: Macclesfield

Salary: £35,242.35 per annum

Contract: 3 Year Fixed Term, 37 hours/week

We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and surrounding areas. Our ambitions include building more homes, regenerating local areas, and investing in our properties. We aim to serve those in housing need and be a great landlord.

Role Overview: A fantastic opportunity for an Asset Investment Delivery Customer Liaison Officer to support our team. Your main responsibility will be to liaise effectively with tenants about planned investment work on their properties.

We offer:

  • 28 days holiday plus birthday leave and Bank Holidays
  • A tailored pension scheme
  • Flexible working including homeworking options
  • Health and wellbeing benefits, including access to our Health Cash Plan
  • Training and career development opportunities
  • A modern, friendly office environment

Candidate Requirements: Experience in supporting complex, multi-million pound investment programs and liaising with contractors regarding project delivery. For full details, see the attached job description.

Our values are central to our work. We seek someone whose values align with ours and who can embed these within their role. If you’re interested in making a difference, we’d love to hear from you!

Application Deadline: 2nd June 2025

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Asset Investment Delivery Customer Liaison Officer employer: Peaks & Plains Housing Trust

Peaks & Plains Housing Trust is an exceptional employer, dedicated to making a positive impact in the Macclesfield community through its commitment to providing quality housing and supporting local regeneration efforts. With a focus on employee wellbeing, we offer generous benefits such as 28 days of holiday plus birthday leave, flexible working options, and robust training and career development opportunities, all within a modern and friendly office environment. Join us to be part of a team that values integrity and strives to make a meaningful difference in the lives of our tenants.
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Contact Detail:

Peaks & Plains Housing Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Asset Investment Delivery Customer Liaison Officer

✨Tip Number 1

Familiarise yourself with Peaks & Plains Housing Trust's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just looking for a job, but are genuinely interested in contributing to their goals.

✨Tip Number 2

Research the specific investment programmes that Peaks & Plains is currently involved in. Being knowledgeable about their projects will allow you to engage in meaningful conversations and ask insightful questions, showcasing your enthusiasm and understanding of the role.

✨Tip Number 3

Network with current or former employees of Peaks & Plains Housing Trust on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Asset Investment Delivery Customer Liaison Officer role, which can help you tailor your approach.

✨Tip Number 4

Prepare to discuss your experience with complex investment programmes in detail. Think of specific examples where you've successfully liaised with contractors or managed stakeholder expectations, as this will be crucial in demonstrating your suitability for the role.

We think you need these skills to ace Asset Investment Delivery Customer Liaison Officer

Customer Service Skills
Communication Skills
Project Management
Stakeholder Engagement
Conflict Resolution
Attention to Detail
Problem-Solving Skills
Knowledge of Housing Regulations
Negotiation Skills
Time Management
Team Collaboration
Adaptability
Empathy
Report Writing

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Asset Investment Delivery Customer Liaison Officer position. Tailor your application to highlight relevant experience in supporting investment programmes and liaising with contractors.

Align with Company Values: Peaks & Plains Housing Trust values are central to their work. Reflect on how your personal values align with theirs and incorporate this into your application. Use specific examples to demonstrate your commitment to making a difference in the community.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention your experience with complex investment projects and your ability to communicate effectively with tenants.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.

How to prepare for a job interview at Peaks & Plains Housing Trust

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of the Asset Investment Delivery Customer Liaison Officer. Be prepared to discuss how your experience aligns with the role, especially in liaising with tenants and managing investment projects.

✨Showcase Your Communication Skills

As this role involves significant interaction with tenants, demonstrate your communication skills during the interview. Prepare examples of how you've effectively communicated complex information in previous roles, particularly in challenging situations.

✨Align with Company Values

Peaks & Plains Housing Trust values are central to their work. Research these values and think about how they resonate with your own. Be ready to discuss how you can embody these values in your role as a Customer Liaison Officer.

✨Prepare Questions

Have a list of thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about the team dynamics, ongoing projects, or opportunities for professional development within the organisation.

Asset Investment Delivery Customer Liaison Officer
Peaks & Plains Housing Trust
Location: Macclesfield

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