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- Tasks: Manage tenancy arrears and provide exceptional recovery services.
- Company: Dynamic housing provider in Macclesfield with a focus on community.
- Benefits: Agile working, training support, and a strong emphasis on well-being.
- Other info: Opportunity to exceed performance targets and grow within the organisation.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A dynamic housing provider in Macclesfield is seeking a full-time Arrears Recovery Officer. You will provide a full arrears recovery service, exceeding performance targets for tenancy arrears collection. Your role includes preparing legal documentation, representing in court, and liaising with various stakeholders.
Ideal candidates will have:
- Customer service experience
- Strong communication skills
- An understanding of local community issues
The position offers agile working, training support, and a focus on well-being.
Hybrid/Remote Income & Arrears Officer in Macclesfield employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid/Remote Income & Arrears Officer in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in arrears recovery. You never know who might have a lead on a job or can give you insider tips on what employers are looking for.
✨Tip Number 2
Prepare for interviews by practising common questions related to arrears recovery and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your understanding of local community issues during interviews. Employers love candidates who are aware of the challenges their tenants face, so do your homework and be ready to discuss how you can make a difference.
✨Tip Number 4
Apply through our website for the best chance at landing that Arrears Recovery Officer role! We streamline the process and ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Hybrid/Remote Income & Arrears Officer in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Know Your Stuff
Make sure you understand the ins and outs of arrears recovery. Brush up on relevant laws and procedures, especially those related to tenancy arrears collection. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or resolved conflicts. This is crucial since the role involves liaising with various stakeholders.
✨Communicate Clearly
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and qualifications.
✨Understand the Community
Familiarise yourself with local community issues that may affect tenants. Being able to discuss these topics during your interview will demonstrate your commitment to the role and your understanding of the environment you'll be working in.