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- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Join Peaks & Plains Housing Trust, a local leader in housing.
- Benefits: Competitive salary, permanent position, and supportive work environment.
- Other info: Full-time hours with opportunities for career advancement.
- Why this job: Make a difference in your community while building valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24937 - 25678 £ per year.
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Location: Macclesfield, Cheshire
Salary: £24,937 increasing to £25,678 after 6 months
Full time: 37 hours per week (permanent)
Working hours: Rotate between 8.30 am - 4.30 pm and 9.00 am - 5.00 pm
Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our community.
Locations
Customer Advisor in Cheshire, Macclesfield employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Cheshire, Macclesfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Peaks & Plains Housing Trust on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with grace and professionalism, just like a true Customer Advisor would!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview. It shows we’re serious about the role!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Let’s make it count!
We think you need these skills to ace Customer Advisor in Cheshire, Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Advisor role. Highlight any relevant customer service experience and show us how you can contribute to our mission at Peaks & Plains Housing Trust.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours. Keep it concise but engaging, and don’t forget to mention why you want to work with us.
Be Clear and Concise: When filling out your application, clarity is key. Use straightforward language and avoid jargon. We want to understand your qualifications and enthusiasm without having to decipher complex sentences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy and ready to jump in!
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Know the Company Inside Out
Before your interview, take some time to research Peaks & Plains Housing Trust. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Scenarios
As a Customer Advisor, you'll likely face various customer situations. Think about how you would handle common scenarios, such as dealing with complaints or providing information about housing options. Practising these responses can give you confidence during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to prepare a few examples of how you've successfully communicated with customers in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the position. Consider asking about the team dynamics, training opportunities, or how success is measured in the role. It’s a great way to demonstrate your interest and gather valuable insights.