At a Glance
- Tasks: Support tenants and manage communication about property investment projects.
- Company: A leading housing provider in Macclesfield with ambitious growth plans.
- Benefits: 29 days holiday, birthday leave, great pension, health benefits, and training opportunities.
- Other info: Flexible working options and a friendly office environment.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Customer service experience and strong communication skills required.
Location: Ropewalks, Newton Street, Macclesfield, Cheshire
Salary: £32,000
Agile: Offering a mix of home and office/on-site work
We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.
A fantastic opportunity has arisen for an Investment Delivery Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist and support the Investment Delivery team by providing an effective and efficient tenant liaison function, being required to liaise with residents about planned investment work being undertaken on their property. You will also support Contract Management compliance in relation to delivery of the investment, energy efficiency and zero carbon programmes.
We can offer you:
- 29 days holiday per year plus birthday leave and Bank Holidays
- A great pension scheme that’s tailored to suit your needs
- A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
- Training and development opportunities – let us help you reach your career goals.
- A modern office with a friendly working environment
- Scope for some agile working (homeworking) and flexibility of working hours balanced with operational needs.
To succeed you will have customer facing experience alongside experience of providing and receiving information from contractors in relation to the delivery and co-ordination of programmes of work. In addition, you will have experience of supporting the delivery of complex multi-million pound investment programmes of work. Excellent communication and administrative skills are required, along with the ability to analyse data and produce reports.
For full Requirements of the role please see the job description attached to the advert. Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too!
Closing Date: 16th July 2026
Shortlist date: 17th July 2026
Interview date: TBC
Investment Delivery Customer Liaison Officer in Macclesfield employer: Peaks and Plains Housing
As a leading housing provider in Macclesfield, we pride ourselves on being an excellent employer that values our employees' growth and wellbeing. With a supportive work culture, competitive benefits including 29 days of holiday plus birthday leave, and opportunities for professional development, we empower our team to make a meaningful impact in the community. Our modern office environment, combined with flexible working options, ensures a healthy work-life balance while contributing to our ambitious plans for local regeneration and investment.
StudySmarter Expert Advice🤫
We think this is how you could land Investment Delivery Customer Liaison Officer in Macclesfield
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Don’t shy away from reaching out directly to firms like Peaks and Plains Housing. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Investment Delivery Customer Liaison Officer in Macclesfield
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Peaks and Plains Housing.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Peaks and Plains Housing's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Peaks and Plains Housing
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Peaks and Plains Housing.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Peaks and Plains Housing will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Peaks and Plains Housing employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
