Customer Advisor Location: Macclesfield, Cheshire Salary: £25,997.34 increasing to £26,769.84 after 6 months Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives. We are excited to announce that we now have a full time Customer Services Advisor vacancy within our fantastic Customer Experience team. Customers are at the heart of everything we do and we are looking for someone who will be committed to the Customer Experience team long term, being at the forefront in delivering a first-class service to our residents. As an advisor you will be dealing with different types of enquiries including repairs, rents, anti-social behaviour and investment works. To do this, we’re looking for someone who is confident in dealing with different sorts of questions, has a resilient personality and thrives within a multi-channel contact centre. Our team deal with calls, emails and live chats so no two days are the same. The role come with great benefits too, from a health cash plan to a generous holiday allowance, agile working and a focus on training and development. Once initial training is completed at the office (around 3 months), you’ll have the option to undertake some days working from our stylish office and other days working from home. Wherever you are working, you’ll be made to feel part of a really expert and supportive team. We will assess applications as they come in and keep the vacancy open until we recruit. Closing date: 18th November 2026 Shortlist date: 19th November 2026 Interview date: TBC
Customer Advisor in Macclesfield employer: Peaks and Plains Housing
As a leading housing provider in Macclesfield, we pride ourselves on being an excellent employer that values our employees' growth and well-being. With a supportive work culture, competitive benefits including 29 days of holiday plus birthday leave, and a focus on health and development, we offer a rewarding environment for the Investment Delivery Customer Liaison Officer role. Our commitment to community regeneration and investment in properties ensures that you will be part of meaningful work that makes a real difference in people's lives.
