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- Tasks: Support the Asset Investment team by liaising with residents about property investment work.
- Company: Join a leading housing provider in Macclesfield, dedicated to community and property development.
- Benefits: Enjoy 28 days holiday, flexible working, a great pension scheme, and health benefits.
- Why this job: Be part of a mission-driven team focused on improving local housing and community wellbeing.
- Qualifications: Experience in managing complex investment programmes and contractor communication is essential.
- Other info: This is a 3-year fixed term contract with opportunities for training and career growth.
The predicted salary is between 30000 - 40000 £ per year.
Macclesfield
£35,242.35 per annum
3 Year Fixed Term Contract, 37 hours per week
We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.
A fantastic opportunity has arisen for an Asset Investment Delivery Customer Liaison Officer to join our team. The key responsibilities of the role will be to assist and support the Asset Investment Delivery team by providing an effective and efficient tenant liaison function, being required to liaise with residents about planned investment work being undertaken on their property.
We can offer you:
- 28 days holiday per year plus birthday leave and Bank Holidays
- A great pension scheme that’s tailored to suit your needs
- Agile working providing homeworking and flexibility of working hours.
- A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
- Training and development opportunities – let us help you reach your career goals.
- A modern office with a friendly working environment
To succeed you will need experience of supporting the delivery of complex multi-million pound investment programmes of work. You would also need experience of providing to and receiving information from contractors in relation to the delivery and coordination of programmes of work. For full Requirements of the role please see the job description attached to the advert.
Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too! It’s an exciting time to join the Trust so if you would like to play a part, we’d love to hear from you!
Closing Date: 2nd June 2025
Asset Investment Delivery Customer Liaison Officer employer: Peaks and Plains Housing
Contact Detail:
Peaks and Plains Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Investment Delivery Customer Liaison Officer
✨Tip Number 1
Familiarise yourself with the local housing market and the specific challenges faced by residents in Macclesfield. This knowledge will help you engage effectively with tenants and demonstrate your commitment to their needs during any discussions.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in asset investment and tenant liaison. Attend local events or join relevant online forums to build connections that could provide insights and recommendations for your application.
✨Tip Number 3
Prepare to discuss your experience with complex investment programmes in detail. Be ready to share specific examples of how you've successfully liaised with contractors and managed tenant communications in previous roles.
✨Tip Number 4
Align your personal values with those of our organisation. Research our mission and values, and think about how your own beliefs and experiences reflect these. This alignment can be a strong point in your favour during interviews.
We think you need these skills to ace Asset Investment Delivery Customer Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Asset Investment Delivery Customer Liaison Officer position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in supporting complex investment programmes and liaising with contractors. Use specific examples to demonstrate how your background makes you a suitable candidate for this role.
Showcase Your Values: Since the company values are central to their operations, make sure to reflect on how your personal values align with theirs. Include this in your cover letter to show that you are not just a fit for the role, but also for the company culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Customer Liaison Officer.
How to prepare for a job interview at Peaks and Plains Housing
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Asset Investment Delivery Customer Liaison Officer. Be prepared to discuss how your experience aligns with their needs, especially in supporting complex investment programmes.
✨Showcase Your Communication Skills
As a liaison officer, effective communication is crucial. Prepare examples of how you've successfully communicated with residents and contractors in the past. Highlight your ability to convey information clearly and handle any concerns that may arise.
✨Align with Their Values
Research the company's values and think about how your personal values align with theirs. Be ready to discuss specific instances where you've demonstrated similar values in your previous roles, as cultural fit is important for them.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their future plans for investment projects or how they measure success in tenant satisfaction.
