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- Tasks: Provide frontline technical support and troubleshoot user issues in a dynamic VDI environment.
- Company: Join a leading fintech company with a focus on innovation and technology.
- Benefits: Market-leading salary, hybrid work schedule, and comprehensive benefits package.
- Why this job: Be part of a team that ensures seamless access to applications for employees.
- Qualifications: 3+ years of IT support experience and strong communication skills required.
- Other info: Exciting opportunity for growth in a fast-paced tech environment.
The predicted salary is between 36000 - 60000 £ per year.
A fintech company is seeking a Desktop Support Analyst (VDI) to provide frontline technical support in a dynamic environment. This role involves troubleshooting user issues in a large-scale Virtual Desktop Infrastructure, ensuring seamless access to applications for employees.
The ideal candidate has over 3 years of IT support experience, strong communication skills, and hands-on knowledge of VDI technologies such as Amazon WorkSpaces.
The position offers a market-leading salary and benefits, with a hybrid work schedule.
VDI Desktop Support Analyst - Hybrid/Remote Role employer: PEAK6
Contact Detail:
PEAK6 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VDI Desktop Support Analyst - Hybrid/Remote Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world and let them know you're on the lookout for a VDI Desktop Support Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your VDI knowledge. Make sure you can confidently discuss your experience with technologies like Amazon WorkSpaces. We want you to shine when they ask about your troubleshooting skills!
✨Tip Number 3
Don’t forget to showcase your communication skills! In a hybrid environment, being able to explain technical issues clearly is key. Practice explaining complex concepts in simple terms, so you can impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us. Let’s get you that VDI Desktop Support Analyst position!
We think you need these skills to ace VDI Desktop Support Analyst - Hybrid/Remote Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with VDI technologies and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Show Off Your Communication Skills: Since this role involves frontline support, strong communication is key. In your application, give examples of how you've effectively communicated with users in the past. We want to know you can make tech talk easy for everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PEAK6
✨Know Your VDI Stuff
Make sure you brush up on your knowledge of Virtual Desktop Infrastructure, especially Amazon WorkSpaces. Be ready to discuss your hands-on experience and any troubleshooting scenarios you've faced in the past.
✨Show Off Your Communication Skills
Since this role involves frontline support, practice explaining technical concepts in simple terms. Think about how you would help a non-technical colleague solve an issue and be prepared to demonstrate that during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific user issues. Prepare examples from your previous roles where you successfully resolved problems, focusing on your thought process and the steps you took.
✨Research the Company Culture
Get to know the fintech company’s values and work environment. This will help you tailor your answers to show that you’re a great fit for their team, especially in a hybrid work setting.
