Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide frontline technical support and troubleshoot user issues in a dynamic VDI environment.
- Company: Join a leading fintech company with a focus on innovation and technology.
- Benefits: Market-leading salary, hybrid work schedule, and comprehensive benefits package.
- Why this job: Be part of a team that ensures seamless access to applications for employees.
- Qualifications: 3+ years of IT support experience and knowledge of VDI technologies.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A fintech company is seeking a Desktop Support Analyst (VDI) to provide frontline technical support in a dynamic environment. This role involves troubleshooting user issues in a large-scale Virtual Desktop Infrastructure, ensuring seamless access to applications for employees.
The ideal candidate has over 3 years of IT support experience, strong communication skills, and hands-on knowledge of VDI technologies such as Amazon WorkSpaces.
The position offers a market-leading salary and benefits, with a hybrid work schedule.
VDI Desktop Support Analyst - Hybrid/Remote Role in London employer: PEAK6
Contact Detail:
PEAK6 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VDI Desktop Support Analyst - Hybrid/Remote Role in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the fintech space, especially those who work with VDI technologies. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a mini portfolio or case studies of past projects where you tackled VDI issues. This will help us demonstrate our hands-on experience and problem-solving abilities during interviews.
✨Tip Number 3
Practice makes perfect! Set up mock interviews with friends or use online platforms to refine our responses. Focus on articulating our technical knowledge and communication skills, as these are key for the Desktop Support Analyst role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight our relevant experience with VDI technologies like Amazon WorkSpaces.
We think you need these skills to ace VDI Desktop Support Analyst - Hybrid/Remote Role in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and VDI technologies. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our dynamic environment. Let us know what excites you about working with us!
Show Off Your Communication Skills: Since this role involves frontline support, strong communication is key. In your application, give examples of how you've effectively communicated with users in the past. We love seeing candidates who can bridge the gap between tech and non-tech folks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at PEAK6
✨Know Your VDI Stuff
Make sure you brush up on your knowledge of Virtual Desktop Infrastructure, especially Amazon WorkSpaces. Be ready to discuss your hands-on experience and any troubleshooting scenarios you've faced in the past.
✨Show Off Your Communication Skills
Since this role involves frontline support, practice explaining technical concepts in simple terms. Think about how you would help a non-technical colleague solve an issue and be prepared to demonstrate that during the interview.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations. Prepare examples of how you've resolved user issues or improved processes in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Company Culture
Familiarise yourself with the fintech company’s values and work culture. This will help you tailor your responses and show that you're not just a fit for the role, but also for the team. Plus, it’ll give you some great questions to ask at the end!
