Supply Chain Logistics and Ecommerce Manager in Manchester

We have an exciting product and ecommerce strategy in development, with B2B partnerships that are accelerating. Now we need the person who helps us build and scale our supply chain, logistics, and support our ecommerce operations. This is a high-impact, cross-functional role with genuine ownership,not just keeping things running, but building the infrastructure that powers our next phase of growth. What You'll Own Supply Chain, Sourcing and Own Brand
Help build and lead supplier and manufacturer relationships as we develop our own-brand product portfolio
Drive procurement strategy — cost, quality, lead times, and sustainability
Oversee product sourcing, development pipelines, and supplier onboarding
Lay the foundations for a resilient, scalable supply chain as the range grows Fulfilment, Logistics & Distribution
Own end-to-end order fulfilment across B2B and ecommerce channels
Manage third-party warehouses, 3PL partners, and logistics providers
Oversee inbound and outbound logistics, courier performance, and delivery KPIs
Handle specialist B2B requirements including kitting, custom orders, reworks, and bulk fulfilment
Ensure full compliance across shipping, export, and documentation Ecommerce Operations
Partner closely with the ecommerce and digital team to ensure operations support growth
Align stock availability, product launches, and fulfilment to trading plans and campaigns
Maintain accurate inventory across ERP, WMS, and ecommerce platforms
Support seasonal demand planning and new product go-to-market
Warehouse & Inventory
Oversee warehouse operations — in-house or 3PL
Ensure robust inventory control, stock accuracy, and audit processes
Drive improvements in order accuracy, returns management, and cost efficiency Reporting, Forecasting and Insight
Build and own operational reporting across stock, fulfilment, logistics, and invoicing
Contribute to forecasting, S&OP, and business planning
Monitor KPIs and performance trends to drive continuous improvement
Provide commercial and operational insight to senior leadership About You
You'll bring:
Proven experience in supply chain, logistics, or operations management — ideally within consumer products, ecommerce, health & wellbeing, or own-brand retail
Strong understanding of end-to-end fulfilment across B2B and/or DTC ecommerce environments
Experience managing 3PLs, logistics partners, suppliers, and manufacturers
Commercially aware, highly organised, and detail-focused
Hands-on and entrepreneurial — comfortable in a fast-moving, scaling business
Confident leading processes and driving performance across teams Bonus points for:
Experience scaling a supply chain or operations function in a growth business
Background in own-brand product sourcing and development — or a strong appetite to build this
ERP/WMS systems knowledge (e.g. SAP Business Central or similar)
Working knowledge of EDI integrations and retailer requirements