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- Tasks: Lead a technical team, manage projects, and support sales with customer specifications.
- Company: Peak Technologies delivers cutting-edge enterprise mobility and managed services for top organisations.
- Benefits: Enjoy competitive pay, private healthcare, life assurance, and opportunities to travel across Europe.
- Why this job: Join a talented team, make an impact, and grow your career in a dynamic tech environment.
- Qualifications: Experience in systems integration, software installation, and project management is essential.
- Other info: Position based in the North of the UK with travel to customer sites and Clonmel, Ireland.
The predicted salary is between 36000 - 60000 £ per year.
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Are you a talented technical specialist in tech, mobile devices, and software for mobile devices, looking to take the next step in your career? If so, our Technical Services Team Lead position could be for you!
We\’re looking for a Technical Services Team Lead to support our sales team with scoping out projects for customers and determining technical specifications, as well as helping them to identify opportunities within accounts.
This role will also have project management requirements, as it will support the sales team with seeing a technical customer project, as well as helping the Technical Services team to allocate resource and ensure that projects are delivered on time and to scope.
We\’re looking for someone based in the North of the UK, but you\’ll need to be able and willing to travel to customer sites, as well as visit the team in Clonmel (Ireland).
What You Can Expect
- Competitive package.
- Private Medical Healthcare, including dental, optical, and mental health support.
- Employee Assistance Scheme.
- Life assurance of 4x your salary.
- Salary Sacrifice pension scheme.
- Salary sacrifice holiday purchase scheme.
- An extremely talented, technical team.
- Chance to travel across Europe and potentially globally, in the future.
What We\’re Looking For
- Someone with systems integration experience – you\’ll be installing software onto handheld devices and/ or printers.
- Assisting with RFPs and work closely with the Sales team.
- Voice implementations, designs, testing of devices.
- Provide relevant training and knowledge sharing with the team.
- Co-ordinate the Technical Services team on proactive fixes and resolutions to customer issues.
- Visit customer sites pre-sales to help the Sales team scope out projects, and costs.
- Attend customer sites to fix software or device issues, where required.
If you want to hear more about the position, we\’d love to hear from you! Please email hr-europe@peaktech.com with your questions or simply hit \’apply now\’ and we\’ll be in touch.
About Peak Technologies
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies\’ in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world\’s largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
IT Services and IT Consulting
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Technical Services Team Lead employer: Peak Technologies, Inc.
Contact Detail:
Peak Technologies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Team Lead
✨Tip Number 1
Familiarise yourself with the latest trends in mobile technology and software integration. Being knowledgeable about current advancements will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Peak Technologies or similar companies. Attend relevant tech meetups or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of your project management experience. Highlight instances where you've successfully scoped projects, allocated resources, and ensured timely delivery, as these are key aspects of the role.
✨Tip Number 4
Be ready to showcase your problem-solving skills. Think of scenarios where you've resolved technical issues or improved processes, as this will be crucial in demonstrating your fit for the Technical Services Team Lead position.
We think you need these skills to ace Technical Services Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical services, project management, and systems integration. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your leadership skills. Mention specific experiences where you've successfully led projects or teams, particularly in tech or mobile devices.
Highlight Relevant Skills: In your application, emphasise skills such as project management, customer service, and technical troubleshooting. Provide examples of how you've used these skills in previous roles.
Prepare for Technical Questions: Anticipate technical questions related to software installation, device troubleshooting, and project scoping. Be ready to discuss your approach to problem-solving and how you manage technical projects.
How to prepare for a job interview at Peak Technologies, Inc.
✨Showcase Your Technical Expertise
Make sure to highlight your experience with systems integration, software installation on mobile devices, and any relevant technical projects you've managed. Be prepared to discuss specific examples that demonstrate your skills and knowledge in these areas.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities of the Technical Services Team Lead position. Be ready to explain how your background aligns with the needs of the sales team, project management, and customer support, as well as your ability to travel for site visits.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer issues. Think of scenarios where you've successfully resolved technical problems or improved processes, and be ready to share these experiences.
✨Demonstrate Leadership Skills
As a team lead, showcasing your leadership qualities is crucial. Prepare to discuss how you've coordinated teams, provided training, and facilitated knowledge sharing in previous roles. Highlight your ability to motivate and guide others towards achieving project goals.
