Customer Quality Engineer & Team Lead - Improvement in Glasgow

Customer Quality Engineer & Team Lead - Improvement in Glasgow

Glasgow Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer quality initiatives and resolve technical issues for global clients.
  • Company: Join Peak Scientific, a leader in innovative scientific solutions.
  • Benefits: Enjoy competitive pay, career development, and a supportive team environment.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real difference in customer satisfaction and drive continuous improvement.
  • Qualifications: Experience in quality engineering and strong leadership skills required.

The predicted salary is between 35000 - 45000 Β£ per year.

Peak Scientific is seeking a Customer Quality Engineer at our Head Office in Inchinnan to act as the focal point for customer complaints, technical escalations and product returns across our global network.

You will collaborate with cross-functional teams to drive effective problem-solving, ensure timely KPI reporting, and lead internal audits to support continuous improvement and customer satisfaction.

Line management responsibility is included.

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Customer Quality Engineer & Team Lead - Improvement in Glasgow employer: Peak Scientific

At Peak Scientific, we pride ourselves on being an excellent employer that fosters innovation and growth in the field of automation and process development. Our vibrant work culture encourages collaboration and continuous improvement, while our location in Inchinnan, Scotland, offers a unique opportunity to be at the forefront of Industry 4.0 advancements. We provide comprehensive employee development programmes and a supportive environment that empowers our team to shape the future of modern manufacturing practices.

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Contact Details:

Peak Scientific Recruitment Team

We think you need these skills to ace Customer Quality Engineer & Team Lead - Improvement in Glasgow

Customer Complaint Management
Technical Escalation Handling
Product Return Processing
Cross-Functional Collaboration
Problem-Solving Skills
KPI Reporting
Internal Auditing