Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create and maintain high-quality technical documentation and training materials.
- Company: Join Peak Scientific, a leading innovator in gas generators for analytical labs worldwide.
- Benefits: Enjoy a fantastic work-life balance and a fun, supportive work environment.
- Why this job: Be part of a global team driving innovation and customer success in a fast-paced role.
- Qualifications: Experience in technical writing and documentation, with strong communication skills required.
- Other info: This is a unique opportunity to contribute to a growing global business.
The predicted salary is between 36000 - 60000 £ per year.
Technical Specialist/Technical Writer – Glasgow
Engineering
Ref: 1041 Date Posted: Monday 10 Feb 2025
We are excited to offer a unique opportunity to join our Global Service team, where you’ll be instrumental in driving activities and initiatives that ensure we provide world-class product and technical support. (not IT related) Reporting to the Global Technical Manager, you will take ownership of our Technical Documentation across the Peak Group. Your expertise and technical competence will make you a key member of our service function, acting both as a technical product specialist and a technical writer.
Duties include:
- Creating, reviewing, and maintaining high quality technical documentation and training material.
- Troubleshooting and resolving technical issues escalated from regional Service teams
- Contributing to Technical and Service Delivery projects and initiatives globally.
- Acting as representative and advocate of the service and technical teams on new product developments, taking ownership of technical documentation – service manuals, training material etc.
- Collaborating with the Global Technical Training team to support training programs to internal and external customers.
- Responsibility for creating, updating and maintaining accurate Technical Documentation as per standard operating procedures, ensuring compliance with standards such as ISO14001 as appropriate.
- Being a process and content owner for Technical Bulletins.
- Supporting product changes and improvements by liaising with regional teams and functions; ensuring service teams have the knowledge and information available to deliver service and support effectively.
This role would suit someone who has experience of creating and reviewing technical documentation. You’ll enjoy collaborating with colleagues to drive projects through to completion whilst ensuring compliance is adhered to. You’ll be joining a supportive team where you’ll be encouraged to take ownership of processes and bring your user-centre thinking to the table.
In addition, you will possess:
- Self-motivation and the ability to work with minimal supervision
- Proficiency in reading and interpreting engineering drawings, pneumatic and electrical schematics to support technical troubleshooting and documentation
- Able to interface comfortably with customers at all levels both internally and externally
- Exceptional writing and communication skills
- Strong attention to detail and accuracy, very organised and able to manage multiple projects and deadlines effectively
- Ability to organise and structure content logically and coherently
- Analytical skills to break down complex information into simple and easy to understand content
- Ability to work collaboratively in a global team environment
- Proficiency in Microsoft Office and technical writing tools
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Established over 20 years, Peak Scientific is a leading innovator in the design, manufacture and support of high performance gas generators for analytical laboratories, with direct operations in every continent around the world. This success is a result of a continual focus on manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade. This is a rare opportunity to be a part of that, as we move into the next phase of growth, consolidation and global expansion with plans to establish new manufacturing and distribution capacity, both in the UK and internationally.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business. If you like the sound of our brand and culture please click APPLY!
Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.
#J-18808-Ljbffr
Technical Specialist/Technical Writer employer: Peak Scientific Instruments Ltd
Contact Detail:
Peak Scientific Instruments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist/Technical Writer
✨Tip Number 1
Familiarize yourself with the specific technical documentation standards and compliance requirements mentioned in the job description, such as ISO14001. This knowledge will not only help you understand the role better but also demonstrate your commitment to quality and compliance during the interview.
✨Tip Number 2
Showcase your ability to interpret engineering drawings and schematics by preparing examples of past work where you've successfully created or reviewed technical documentation. Being able to discuss these experiences will highlight your technical competence and problem-solving skills.
✨Tip Number 3
Emphasize your collaborative skills by preparing to discuss how you've worked with cross-functional teams in previous roles. Highlight any specific projects where you contributed to technical or service delivery initiatives, as this aligns well with the responsibilities of the position.
✨Tip Number 4
Prepare to articulate your user-centered thinking approach. Think of examples where you've tailored technical content for different audiences, whether internal teams or external customers, to ensure clarity and understanding. This will resonate with the company's focus on delivering successful outcomes.
We think you need these skills to ace Technical Specialist/Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Specialist/Technical Writer position. Familiarize yourself with the key duties such as creating technical documentation and collaborating with global teams.
Tailor Your CV: Customize your CV to highlight relevant experience in technical writing and documentation. Emphasize your proficiency in interpreting engineering drawings and your ability to manage multiple projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technical writing and your alignment with the company's values. Mention specific examples of how you've successfully created or maintained technical documentation in previous roles.
Showcase Your Skills: In your application, clearly demonstrate your exceptional writing and communication skills. Provide examples of how you've simplified complex information into easy-to-understand content, as this is crucial for the role.
How to prepare for a job interview at Peak Scientific Instruments Ltd
✨Showcase Your Technical Writing Skills
Prepare samples of your previous technical documentation to demonstrate your writing style and attention to detail. Be ready to discuss the processes you followed to create these documents and how you ensured they met compliance standards.
✨Understand the Product and Services
Familiarize yourself with Peak Scientific's products and services before the interview. This will help you speak confidently about how your role as a Technical Specialist/Technical Writer can contribute to their success and support their global service initiatives.
✨Highlight Collaboration Experience
Be prepared to discuss examples of how you've successfully collaborated with cross-functional teams in the past. Emphasize your ability to work in a global team environment and how you can bring user-centered thinking to the table.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your analytical skills and ability to troubleshoot technical issues. Prepare to share specific instances where you've broken down complex information into simple, understandable content or resolved technical challenges effectively.
