At a Glance
- Tasks: Provide top-notch technical support to customers and partners across the EMENA region.
- Company: Join Peak International Group, a leader in technical solutions.
- Benefits: Enjoy competitive pay, flexible working options, and growth opportunities.
- Other info: Be part of a dynamic team with a focus on collaboration and excellence.
- Why this job: Make a difference by solving real-world technical issues and supporting innovation.
- Qualifications: Strong problem-solving skills and experience in customer support.
The predicted salary is between 31500 - 38500 £ per year.
Peak International Group is seeking a Technical Support Specialist to join our EMENA Service team in Germany. The role focuses on delivering first-class technical support to customers, distributors, and OEM partners across the EMENA region, reporting to the Technical Manager EMENA.
You will diagnose and resolve issues via phone, email, and service systems, manage tickets in Zendesk, coordinate field service, and assist with installations, IQ/OQ activities, and warranty support to uphold service.
Hybrid EMENA Technical Support Specialist in Erskine employer: Peak Scientific, Inc.
At Peak Scientific, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Minneapolis where innovation meets customer service excellence. Our commitment to employee growth is reflected in our competitive compensation packages, comprehensive medical and dental benefits, and generous PTO that rewards your dedication. Join us to be part of a supportive team that values your contributions and fosters a culture of continuous improvement and professional development.
