At a Glance
- Tasks: Lead customer quality initiatives and drive problem-solving across a global network.
- Company: Join Peak Scientific, a leader in innovative scientific solutions.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for leadership and professional growth.
- Why this job: Make a real difference by improving customer satisfaction and driving continuous improvement.
- Qualifications: Experience in quality management and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Peak Scientific is seeking a Customer Quality Engineer to join our Head Office in Inchinnan.
You will be the focal point for customer complaints, technical escalations and returns across Peak’s global network, driving effective problem solving and KPI reporting.
You will support continuous improvement and lead internal/external audits to ensure customer requirements are met in a cost-conscious way, including line management responsibilities to develop the team.
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Customer Quality Lead | Root Cause & Continuous Improvement in Erskine employer: Peak Scientific, Inc.
At Peak Scientific, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Minneapolis where innovation meets customer service excellence. Our commitment to employee growth is reflected in our competitive compensation packages, comprehensive medical and dental benefits, and generous PTO that rewards your dedication. Join us to be part of a supportive team that values your contributions and fosters a culture of continuous improvement and professional development.
