Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure top-notch product quality and customer satisfaction in food manufacturing.
- Company: Major global player in the food manufacturing industry.
- Benefits: Above £32,000 salary, bonus, life assurance, pension, and 36 days annual leave.
- Why this job: Join a dynamic team and make a real impact on product quality.
- Qualifications: Degree in food, science, or engineering; experience in quality/customer complaints.
- Other info: Full-time role with excellent career growth opportunities.
The predicted salary is between 32000 - 48000 £ per year.
Our client is a major global player in the food manufacturing industry, operating across multiple international markets. They are now seeking a Complaints Coordinator to play a pivotal role in upholding exceptional standards of product quality and customer satisfaction. Sitting within the quality function, this position calls for a detail‑driven, customer‑focused professional with a strong grasp of food manufacturing processes.
It’s an ideal opportunity for someone who thrives on communication, problem‑solving, and cross‑functional teamwork, while also managing the administrative and data‑focused elements of quality performance. Reporting to the Quality Manager, and working full time on site, Monday to Friday.
Qualifications:- Experience of working in a quality, customer complaints/customer facing role within the food manufacturing industry.
- Experience of using problem solving tools.
- Good knowledge of the product quality standards would be highly advantageous.
- Demonstrable problem-solving skills.
- Good communication and interpersonal skills with the ability to meet deadlines, working either independently or as part of a team.
- Document management in ensuring appropriate records are maintained in compliance with legal requirements.
- Qualified to degree level within a food, science, or engineering discipline.
- Strong communicator, able to work cross-functionally and independently.
- Candidates must hold valid UK work authorisation at the time of application. The company does not provide visa sponsorship for this role, and cannot consider applicants who may require sponsorship in the future.
- Salary: Above £32,000 annual
- Bonus: Discretionary performance based annual bonus
- Life Assurance
- Pension 6%
- Annual leave: 36 days including public holidays
We invite qualified candidates to apply for this role directly via this website or email to applicant@peak-recruit.com. Please note only shortlisted candidates will be contacted.
Customer Quality Complaints Coordinator – Food Manufacturing in Milton employer: Peak Recruitment | Food & Agriculture
Contact Detail:
Peak Recruitment | Food & Agriculture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Quality Complaints Coordinator – Food Manufacturing in Milton
✨Tip Number 1
Network like a pro! Reach out to people in the food manufacturing industry, especially those who work in quality roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Think of examples from your past experiences where you tackled customer complaints effectively. We want to see how you handle challenges!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, this role is all about teamwork and collaboration, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Quality Complaints Coordinator – Food Manufacturing in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Customer Quality Complaints Coordinator. Highlight your experience in quality and customer-facing roles within food manufacturing, and don’t forget to mention any problem-solving tools you’ve used!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re passionate about maintaining product quality and customer satisfaction in the food industry.
Showcase Your Problem-Solving Skills: Since this role requires strong problem-solving abilities, be sure to include specific examples of how you've tackled challenges in previous positions. This will demonstrate your capability to handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Peak Recruitment | Food & Agriculture
✨Know Your Stuff
Make sure you brush up on food manufacturing processes and quality standards. Familiarise yourself with common complaints in the industry and how they are typically resolved. This will show that you’re not just interested in the role, but that you understand the nuances of the field.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled customer complaints or quality issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to resolve issues effectively.
✨Communicate Clearly
Since this role requires strong communication skills, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and qualifications.
✨Be Team-Oriented
Highlight your experience working cross-functionally. Share examples of how you’ve collaborated with different teams to improve product quality or customer satisfaction. This will show that you can thrive in a team environment, which is crucial for this position.
