At a Glance
- Tasks: Support operational teams and provide excellent customer service across various channels.
- Company: Join the Peak District National Park Authority, a pioneer in conservation and community service.
- Benefits: Enjoy flexi-time, 26 days holiday, and a defined benefit pension scheme.
- Other info: Flexible hybrid working available and a commitment to diversity and inclusion.
- Why this job: Make a real impact while working in a beautiful national park environment.
- Qualifications: Experience with Local Authority procedures and strong IT skills are essential.
The predicted salary is between 26403 - 26403 £ per year.
There is an opportunity to join the Business Centre Team. The post includes business support work for operational teams across the Authority, using business systems and ensuring that data is up to date and held in accordance with relevant legislation. The postholder will also provide a first point of contact for customers across various channels, such as telephone, email and face-to-face, and will process customer payments and support the Democratic Services process. This is a fixed-term contract that has an end date of 24th May 2027.
You will need to have experience of Local Authority procedures and Democratic Service functions, be able to work flexibly and have excellent IT and organisational skills. You will have the ability to adapt and be able to cope with various changing demands, whilst still maintaining excellent customer service. Good I.T. skills are essential, but training will be given on specific applications as required.
The Peak District National Park was the first of Britain's 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due to its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park, and our job is to speak up and care for the Peak District National Park for all to enjoy forever.
If you have any questions about the role, please contact Lisa Walker, Business Centre Manager. No agencies at this time, please.
We offer a range of staff benefits, including flexi-time, a high-quality defined benefit pension scheme (2 years to qualifying period), 26 days holiday (plus bank holidays) with the option to purchase more, volunteering leave and free parking at most of our offices. Please check out our Total Reward Brochure to see what else we offer.
Hybrid home/office working is available for this post.
Our Values
- Care: We care for the Peak District National Park, the people we work with and all those we serve. It's at the heart of everything we do.
- Enjoy: We take pride in what we do and feel good about our contribution.
- Pioneer: We were born of pioneers. We will continue to explore opportunities to inspire future generations.
The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident employer and have committed to offering an interview to a proportionate number of applicants who declare a disability, if they meet the minimum criteria for the job. Please select 'Yes' if you wish to be considered under this basis. If you are unable to apply online and require a Word version of the application form, please contact us. You must have the right to work in the UK. We are unfortunately unable to offer sponsorship visas. Evidence for the right to work in the UK will be requested before appointment.
Business Centre Adviser in Derby employer: Peak District National Park
Join the Peak District National Park Authority as a Business Centre Adviser and become part of a dedicated team that values care, enjoyment, and pioneering spirit. With flexible working options, a generous holiday allowance, and a commitment to employee growth and inclusivity, this role offers a rewarding opportunity to contribute to the preservation of one of Britain's most cherished national parks while enjoying a supportive work culture in the beautiful Bakewell area.
Contact Details:
Peak District National Park Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Centre Adviser in Derby
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at the Peak District National Park. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and local authority procedures. We want you to shine, so think about how your experience aligns with the job description!
✨Tip Number 3
Show off your IT skills! Be ready to discuss specific software or systems you've used before. If you can demonstrate your tech-savviness, it’ll definitely catch their attention.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need about the role and our values right there.
We think you need these skills to ace Business Centre Adviser in Derby
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what the Business Centre Adviser role is all about. Check out the job description and think about how your experience aligns with the responsibilities and skills mentioned.
Tailor Your Application:Don’t just send a generic application! We want to see how your unique skills and experiences fit the specific needs of the role. Highlight your experience with Local Authority procedures and customer service in your application.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of applications and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Peak District National Park
✨Know Your Local Authority Procedures
Make sure you brush up on your knowledge of local authority procedures and Democratic Service functions. This will not only show that you're prepared but also demonstrate your understanding of the role's requirements.
✨Showcase Your IT Skills
Since good IT skills are essential for this position, be ready to discuss your experience with various business systems. If you have specific examples of how you've used technology to improve processes or customer service, share those during the interview.
✨Demonstrate Flexibility and Adaptability
The role requires someone who can cope with changing demands. Prepare examples from your past experiences where you've successfully adapted to new situations or challenges while maintaining excellent customer service.
✨Engage with the Values of the Organisation
Familiarise yourself with the values of the Peak District National Park Authority, such as care, enjoyment, and pioneering spirit. During the interview, relate your personal values and experiences to these principles to show that you’re a great cultural fit.
