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- Tasks: Assist with campsite operations, customer enquiries, and ensure site safety and cleanliness.
- Company: Join the Peak District National Park Authority, a leader in outdoor recreation and conservation.
- Benefits: Enjoy 26-31 days holiday, a pension scheme, and free parking.
- Why this job: Work in stunning surroundings and help visitors enjoy the great outdoors.
- Qualifications: Experience in hospitality, practical maintenance skills, and excellent customer service.
- Other info: Flexible hours with opportunities for growth in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
As a Campsite Warden at North Lees Campsite, Hathersage, you will assist with the day-to-day operation of our popular campsite and nearby holiday cottage and dealing with customer enquiries and bookings. You will take pride in your work and, with the support of the Property Manager and Campsite Manager, you will ensure the site is presented in the best possible condition to welcome visitors and promote the National Park Authority.
Responsibilities
- Guiding and supervising visitors to the campsite and holiday accommodation
- Enforcing rules and maintaining safety on site
- Cleaning of the shower and toilet block and camping pods
- Dealing with telephone and email enquiries and reservations
- Co-ordinating changeover days with the cleaning contract provider
- Collecting camping fees and managing the cash
- Answering out of hours calls to manage queries from campers and attending emergency callouts
- Deputising for the Campsite Manager as required during annual leave, sickness and other absences
This is an annualised-hours post of 891 hours per annum, with more hours worked during busier periods of the year. The exact distribution of hours may vary due to school holidays and operational requirements, but as a rough guide:
- April to August: 27 hours per week
- September to October: 15 hours per week
- November to February: 7 hours per week
- March: 15 hours per week
Working pattern includes Fridays (of which a minimum 1 shift per month will be an evening shift), evenings and weekends (2 weekend shifts per month 1 of which will be a Saturday).
The Campsite North Lees campsite is located in the sheltered Hope Valley, 1.5 miles north of Hathersage. It is within short walking distance of numerous world-class climbing, bouldering, cycling and walking routes. North Lees campsite is the ideal base for those seeking quiet outdoor recreation in stunning surroundings and for visitors wishing to explore the Peak District National Park. The nearby woodlands, farmland and moorland are managed for conservation and form part of our Stanage-North Lees estate.
About You
You will need:
- Previous experience in a similar hospitality role
- Practical maintenance skills
- Excellent customer service skills
- A full, valid driving licence
About Us
The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.
Further Information
If you have any questions about the role, please contact hr@peakdistrict.gov.uk
Benefits
We offer a range of staff benefits including a high-quality defined benefit pension scheme (2 years to qualifying period), 26-31 days holiday (plus bank holidays) pro-rata with the option to purchase more, volunteering leave and free parking at most of our offices.
Our Values
- Care – We care for the Peak District National Park, the people we work with and all those we serve. It’s at the heart of everything we do.
- Enjoy – We take pride in what we do and feel good about our contribution.
- Pioneer – We were born of pioneers. We will continue to explore opportunities to inspire future generations.
Equality, Diversity and Inclusion
The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident employer. This means we will offer interviews to a proportionate number of applicants with a disability who meet the essential criteria for the role.
Campsite Warden in Hathersage employer: PEAK DISTRICT NATIONAL PARK AUTHORITY
Contact Detail:
PEAK DISTRICT NATIONAL PARK AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campsite Warden in Hathersage
✨Tip Number 1
Get to know the campsite and its surroundings! Familiarise yourself with the local attractions and activities. This way, when you chat with potential employers or during interviews, you can show your passion for the area and how you can enhance visitors' experiences.
✨Tip Number 2
Network like a pro! Connect with people in the hospitality and outdoor recreation sectors. Attend local events or join online groups related to the Peak District. You never know who might have a lead on a Campsite Warden position or valuable advice!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a Campsite Warden, like handling enquiries or managing bookings. The more prepared you are, the more confident you'll feel during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about the Peak District National Park Authority. Don’t miss out on your chance to be part of something special!
We think you need these skills to ace Campsite Warden in Hathersage
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know how much you love the great outdoors! Share any experiences you've had in similar roles or your personal adventures in nature. This will show us that you're not just looking for a job, but that you genuinely care about the environment and the visitors we serve.
Highlight Your Customer Service Skills: As a Campsite Warden, you'll be interacting with visitors regularly. Make sure to emphasise your customer service experience in your application. Share specific examples of how you've handled enquiries or resolved issues in the past – this will help us see how you'd fit into our team!
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences. Remember, we want to get to know you quickly, so make every word count!
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the amazing work environment we offer.
How to prepare for a job interview at PEAK DISTRICT NATIONAL PARK AUTHORITY
✨Know the Campsite Inside Out
Before your interview, make sure you research North Lees Campsite thoroughly. Familiarise yourself with its facilities, location, and the types of visitors it attracts. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Campsite Warden, excellent customer service is key. Prepare examples from your past experiences where you've successfully dealt with customer enquiries or resolved issues. Highlight how you can create a welcoming atmosphere for visitors.
✨Demonstrate Practical Skills
Since the role requires practical maintenance skills, be ready to discuss any relevant experience you have. Whether it's cleaning, managing bookings, or handling cash, think of specific instances where you've excelled in these areas.
✨Emphasise Teamwork and Flexibility
The job involves working closely with the Property Manager and Campsite Manager, so highlight your ability to work as part of a team. Also, mention your flexibility regarding working hours, especially during busy periods, to show you're committed to the role.
