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- Tasks: Assist with campsite operations, customer enquiries, and ensure a welcoming environment for visitors.
- Company: Join the Peak District National Park Authority, a leader in outdoor recreation.
- Benefits: Enjoy competitive pay, generous holiday, pension scheme, and free parking.
- Why this job: Work in stunning surroundings and help create memorable experiences for campers.
- Qualifications: Experience in hospitality, strong customer service skills, and a valid driving licence.
- Other info: Flexible hours with opportunities for outdoor enthusiasts and adventure seekers.
The predicted salary is between 25583 - 26403 £ per year.
As a Campsite Warden at North Lees Campsite, Hathersage, you will assist with the day-to-day operation of our popular campsite and nearby holiday cottage and deal with customer enquiries and bookings. You will ensure the site is presented in the best possible condition to welcome visitors and promote the National Park Authority.
- Guiding and supervising visitors to the campsite and holiday accommodation.
- Enforcing rules and maintaining safety on site.
- Cleaning of the shower, toilet block, and camping pods.
- Dealing with telephone and email enquiries and reservations.
- Co-ordinating changeover days with the cleaning contract provider.
- Collecting camping fees and managing the cash.
- Answering out-of-hours calls to manage queries from campers and attending emergency callouts.
- Deputising for the Campsite Manager as required.
This is an annualised-hours post of 891 hours per annum. The exact distribution of hours may vary, but as a rough guide:
- April to August: 27 hours per week.
- September to October: 15 hours per week.
- November to February: 7 hours per week.
- March: 15 hours per week.
Working pattern includes Fridays (of which a minimum of 1 shift per month will be evening shifts), evenings, and weekends (2 weekend shifts per month, 1 of which will be a Saturday).
The Campsite North Lees Campsite is located in the sheltered Hope Valley, 1.5 miles north of Hathersage, and is the ideal base for those seeking quiet outdoor recreation in stunning surroundings and for visitors wishing to explore the Peak District National Park.
About You
- Previous experience in a similar hospitality role.
- Practical maintenance skills.
- Excellent customer service skills.
- A full, valid driving licence.
About Us
The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due to its proximity to four major cities of the UK and its 38,000 residents.
Benefits
We offer a range of staff benefits, including a high-quality defined benefit pension scheme (2 years to qualifying period), 26-31 days’ holiday (plus bank holidays) pro rata with the option to purchase more, volunteering leave, and free parking at most of our offices.
Campsite Warden employer: PEAK DISTRICT NATIONAL PARK AUTHORITY
Contact Detail:
PEAK DISTRICT NATIONAL PARK AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campsite Warden
✨Tip Number 1
Get to know the campsite and its surroundings like the back of your hand! Familiarise yourself with the facilities, local attractions, and the best spots for visitors. This way, when you chat with potential employers or during interviews, you can show off your passion and knowledge about the area.
✨Tip Number 2
Network, network, network! Reach out to people in the hospitality and outdoor recreation sectors. Attend local events or join online groups related to campsites and national parks. You never know who might have a lead on a Campsite Warden position or valuable advice to share!
✨Tip Number 3
Practice your customer service skills! Since this role involves dealing with enquiries and bookings, consider role-playing scenarios with friends or family. This will help you feel more confident when handling real-life situations and show employers that you're ready to tackle any challenge.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This not only streamlines the process but also shows your commitment to joining our team at North Lees Campsite. Plus, you'll get updates on your application status!
We think you need these skills to ace Campsite Warden
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know why you love the outdoors and what makes you excited about working at North Lees Campsite. We want to see your enthusiasm for nature and how it aligns with our mission to promote the National Park.
Highlight Relevant Experience: Make sure to mention any previous roles in hospitality or customer service. We’re looking for candidates who can demonstrate their skills in dealing with enquiries and managing bookings, so don’t hold back on sharing your experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Campsite Warden position. Plus, it’s super easy!
How to prepare for a job interview at PEAK DISTRICT NATIONAL PARK AUTHORITY
✨Know Your Campsite Inside Out
Before the interview, make sure you research North Lees Campsite thoroughly. Familiarise yourself with its facilities, location, and the types of visitors it attracts. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
As a Campsite Warden, excellent customer service is key. Prepare examples from your previous experience where you successfully handled customer enquiries or resolved issues. This will demonstrate your ability to create a welcoming environment for visitors.
✨Highlight Your Practical Skills
Since the role involves maintenance tasks, be ready to discuss any practical skills you have. Whether it's cleaning, basic repairs, or managing bookings, share specific instances where you've successfully applied these skills in a similar setting.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various situations, like dealing with difficult campers or emergency callouts. Think through potential scenarios beforehand and outline your approach to ensure safety and satisfaction on site.
