Supervisor

Here at Peacocks we have a fantastic opportunity for a Store Supervisor.

Sales/Profit

• Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
• Identify and propose opportunities for further sales development.
• Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
• Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
• Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
• Maintain awareness of costs in line with sales.

Customer Service

• Personally demonstrate good customer awareness and interaction at all times.
• Monitor and seek continuous improvements on the level of customer service given to customers.
• Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in‑store promotional activities.
• Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.

Staff Management

• Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
• Assist in the training and development of staff in line with Company guidelines, building the team and potentialising individual ability.
• Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
• Take action to improve and develop one’s own job performance. Ask for performance feedback from line manager, colleagues and team.

Administration

• Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.

Health and Safety

• Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment. In the absence of Store Management, action any necessary Health and Safety procedures.

Security

• Ensure there is security awareness in all areas of the store.
• Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.

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