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For Companies At a Glance
- Tasks: Lead the team to boost sales and deliver top-notch customer service.
- Company: Join Peacocks, a vibrant retail brand with a focus on teamwork.
- Benefits: Competitive pay, staff discounts, and opportunities for growth.
- Why this job: Be a key player in a dynamic store environment and make a real impact.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Great chance to develop leadership skills and advance your career.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Here at Peacocks we have a fantastic opportunity for a Store Supervisor. Assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day to day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested.
Responsibilities
- Sales/Profit
- Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
- Personally demonstrate good customer awareness and interaction at all times.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
- Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
- Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
- Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Take action to improve and develop one’s own job performance. Ask for performance feedback from line manager, colleagues and team.
- Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.
- Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment. In the absence of Store Management, action any necessary Health and Safety procedures.
- Ensure there is security awareness in all areas of the store.
- Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
To view our privacy notice please visit peacocks.co.uk
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Supervisor employer: Peacocks
Contact Detail:
Peacocks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research Peacocks and come prepared with examples of how you've maximised sales or improved customer service in past roles. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Peacocks family.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making you memorable. Mention something specific from your chat to remind them why you’d be an awesome addition to their team.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight your experience in sales, customer service, and staff management. We want to see how you can help us maximise business profitability!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've improved sales or trained staff in the past. Show us your passion for retail and customer service!
Be Clear and Concise: When filling out your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Peacocks
✨Know the Business Inside Out
Before your interview, take some time to research Peacocks and understand their values, products, and customer service approach. Familiarise yourself with their sales strategies and visual merchandising standards, as this will show your genuine interest in the role and help you discuss how you can contribute.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead by example. Prepare examples from your past experiences where you've successfully trained staff or improved team performance. Highlight your ability to motivate others and how you’ve previously maximised sales opportunities through effective team management.
✨Showcase Your Customer Service Expertise
Customer service is key in retail, so be ready to share specific instances where you've gone above and beyond for customers. Discuss how you monitor service levels and implement improvements, as well as your approach to ensuring your team is knowledgeable about products and promotions.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the store's goals, team dynamics, and training processes. This not only shows your enthusiasm for the role but also helps you gauge if Peacocks is the right fit for you.