At a Glance
- Tasks: Lead a team, boost sales, and deliver top-notch customer service.
- Company: Join Peacocks, a vibrant retail brand with a focus on teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great chance to develop your skills and advance your career.
- Why this job: Be a key player in a dynamic store environment and make a real impact.
- Qualifications: Experience in retail or leadership is a plus, but passion is key!
The predicted salary is between 12 - 14 £ per hour.
Here at Peacocks we have a fantastic opportunity for a Part Time Store Supervisor. Assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day to day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested.
Sales / Profit
- Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
Customer Service
- Personally demonstrate good customer awareness and interaction at all times.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
Staff Management
- Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
- Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
- Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Take action to improve and develop one’s own job performance. Ask for performance feedback from line manager, colleagues and team.
Administration
- Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.
Health and Safety
- Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment. In the absence of Store Management, action any necessary Health and Safety procedures.
Security
- Ensure there is security awareness in all areas of the store.
- Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
16 hour Supervisor in Pontypridd employer: Peacocks
Contact Detail:
Peacocks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 16 hour Supervisor in Pontypridd
✨Tip Number 1
Get to know the company culture before your interview. Check out Peacocks' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since the role involves delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Show off your leadership skills! As a Supervisor, you'll be helping to train and motivate staff. Prepare to discuss how you've successfully led a team or improved performance in previous roles. We want to see that you can inspire others!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Peacocks team. Let's get you that interview!
We think you need these skills to ace 16 hour Supervisor in Pontypridd
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering great customer service. Share any experiences where you've gone the extra mile to help a customer or improve their shopping experience. This will show us you're a perfect fit for our team!
Highlight Your Teamwork Skills: As a Supervisor, you'll be working closely with the Store Manager and your team. Make sure to mention any past experiences where you've successfully collaborated with others. We want to see that you can motivate and support your colleagues to achieve sales targets together.
Be Specific About Your Achievements: Don't just say you helped increase sales; tell us how you did it! Use numbers and specific examples to demonstrate your impact in previous roles. This will help us understand your potential contribution to our store's success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Peacocks
✨Know the Business Inside Out
Before your interview, take some time to research Peacocks. Understand their sales strategies, customer service ethos, and visual merchandising standards. This knowledge will help you demonstrate how you can contribute to maximising business profitability.
✨Showcase Your Leadership Skills
As a Part Time Store Supervisor, you'll be assisting in staff management and training. Be prepared to share examples of how you've successfully led a team or improved performance in previous roles. Highlight your ability to motivate others and set clear objectives.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Discuss how you would ensure your team maintains high service standards and how you would handle any customer complaints effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and expectations for the supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.