Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to boost sales and deliver top-notch customer service.
- Company: Join Peacocks, a vibrant retail brand with a focus on teamwork.
- Benefits: Competitive pay, staff discounts, and opportunities for growth.
- Other info: Great chance to develop leadership skills and advance your career.
- Why this job: Be a key player in a dynamic store environment and make a real impact.
- Qualifications: Experience in retail and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Here at Peacocks we have a fantastic opportunity for a Store Supervisor. Assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day to day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested.
Sales / Profit
- Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
Customer Service
- Personally demonstrate good customer awareness and interaction at all times.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
Staff Management
- Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
- Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
- Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Take action to improve and develop one’s own job performance.
- Ask for performance feedback from line manager, colleagues and team.
Administration
- Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.
Health and Safety
- Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment.
- In the absence of Store Management, action any necessary Health and Safety procedures.
Security
- Ensure there is security awareness in all areas of the store.
- Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
Supervisor in Leigh employer: Peacocks
Contact Detail:
Peacocks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Leigh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research Peacocks and come prepared with examples of how you've maximised sales or improved customer service in past roles. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you can assist in staff management and customer service, as these are key for the Supervisor role.
We think you need these skills to ace Supervisor in Leigh
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for delivering excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles. We want to see that you genuinely care about creating a great shopping experience!
Demonstrate Your Sales Savvy: Since the role involves maximising sales opportunities, don’t forget to mention any past experiences where you’ve successfully boosted sales or identified new opportunities. We’re looking for candidates who can think creatively about driving sales and improving profitability.
Highlight Teamwork and Leadership Skills: As a Supervisor, you'll be working closely with the team. Make sure to showcase your ability to lead and motivate others. Share stories about how you've trained or developed staff in the past, as this will show us you're ready to step up and support the Store Manager.
Keep It Professional Yet Personal: While we want your personality to shine through, remember to keep your application professional. Use clear language and structure your application well. And hey, don’t forget to apply through our website – it’s the best way to get your application in front of us!
How to prepare for a job interview at Peacocks
✨Know the Company Inside Out
Before your interview, take some time to research Peacocks. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you trained or motivated staff to enhance customer interactions.
✨Showcase Your Leadership Qualities
Be ready to discuss your experience in managing teams. Talk about how you've set clear objectives, provided feedback, and developed team members' skills. This will demonstrate your capability to assist the Store Manager effectively.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities, especially in sales and customer service scenarios. Think of specific situations where you identified sales opportunities or improved service standards, and be ready to share those stories.