At a Glance
- Tasks: Manage customer orders and ensure timely deliveries while resolving client disputes.
- Company: Join a supportive team in a lovely office with hybrid working options.
- Benefits: Competitive salary, ample parking, and a flexible work environment.
- Other info: Opportunity for growth in a dynamic and fast-paced environment.
- Why this job: Make a real impact on customer satisfaction and revenue management.
- Qualifications: Strong communication skills, attention to detail, and basic logistics knowledge.
The predicted salary is between 27000 - 30000 £ per year.
A full-time temporary position, working in lovely offices with ample parking and hybrid working. The main purpose of the job is to effectively manage the customer order portfolio to achieve the expected revenue and contribute to customer satisfaction in managing their orders and deliveries (products ordered delivered on time, in the requested quantity).
Key Responsibilities
- Register and process orders (EDI, manual entries) for various clients (food retail, specialists, E-Commerce, wholesalers, retail, sample orders and staff sales)
- Check order information
- Inform clients about delivery times, delays and shortages
- Handle and resolve client disputes
- Management of stock allocation across customers
- Clearing any stuck idocs in SAP that are creating stock errors
- Tracking and invoicing of direct deliveries to customers from factory or port
- Data input and analysis of the Logistics KPIs
Experience:
- Good interpersonal skills, able to communicate well and at all levels, both internally and externally
- Accurate with strong attention to detail
- Works well under pressure
- Good understanding of how a support function operates
- Basic knowledge of distribution logistics
- Excel knowledge, and experience with SAP would be an advantage
Sales Operations Controller employer: Peach Personnel Services Ltd
Join a dynamic team as a Sales Operations Controller in Datchet, where you will thrive in a supportive work environment that values employee growth and collaboration. With competitive pay, hybrid working options, and a focus on customer satisfaction, this role offers the chance to make a meaningful impact while enjoying the benefits of ample parking and a vibrant office culture. We are committed to your professional development, ensuring you have the tools and opportunities to excel in your career.
Contact Details:
Peach Personnel Services Ltd Recruitment Team
