At a Glance
- Tasks: Manage a vibrant community for over 55s, ensuring their wellbeing and support.
- Company: Join Peabody, a values-driven organisation focused on kindness and inclusivity.
- Benefits: Enjoy 30 days holiday, flexible benefits, and a generous pension contribution.
- Other info: Part-time role with excellent career growth opportunities and a supportive team.
- Why this job: Make a real difference in the lives of older people while developing your skills.
- Qualifications: Experience in housing management and strong customer service skills required.
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
- Take ownership of the day to day housing management and services within the community, ensuring residents receive the highest standard of support, advice and practical assistance.
- Manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income.
- Process purchase orders, handle administration, and manage communal facilities.
- Work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support.
- Occasionally respond to emergencies outside normal office hours.
What you’ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
This is a 6 month fixed term contract. This is a part‑time role, working on site Monday to Friday, 9:00am - 3:30pm. The salary is £27,894 per annum for 30 hours per week (full‑time equivalent salary: £32,544).
Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays (pro rata)
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2026. Interviews will be taking place in person Thursday 4th and Friday 5th June 2026.
Later Living Community Manager in Woodside employer: Peabody
Peabody is an exceptional employer that prioritises the wellbeing of its employees and residents alike. With a strong commitment to inclusivity and support, we offer a flexible work environment, generous holiday allowances, and opportunities for personal growth through volunteering initiatives. Join us in making a meaningful impact in the lives of older people while enjoying a workplace culture that celebrates diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Later Living Community Manager in Woodside
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Community Manager and be ready to share specific examples.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows that you’re engaged and serious about the position. Ask about their approach to resident wellbeing or how they support their Community Managers in their roles.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can make a big difference. Reiterate your interest in the role and mention something specific from your conversation to remind them of your fit for the position.
We think you need these skills to ace Later Living Community Manager in Woodside
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role entails and how your experience aligns with it.
Tailor Your CV and Statement:Don’t just send a generic CV! Tailor your CV and the short statement to highlight your relevant experience in housing management and working with older people. Show us why you’re the perfect fit for this role!
Be Clear and Concise:When writing your application, keep it clear and concise. Use straightforward language and avoid jargon. We appreciate good communication skills, so let your writing reflect that!
Apply Through Our Website:Make sure to apply through our website as instructed. It’s the best way for us to receive your application and ensures you don’t miss any important details. We can’t wait to hear from you!
How to prepare for a job interview at Peabody
✨Know Your Community
Before the interview, take some time to research the specific community you'll be managing. Understand its unique needs and challenges, especially for older residents. This will show your potential employer that you're genuinely interested and prepared to make a positive impact.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about situations where you’ve gone above and beyond to support residents or clients, particularly in challenging circumstances. This is crucial for a role focused on resident wellbeing.
✨Demonstrate Your Organisational Skills
Since this role involves managing budgets and coordinating services, be ready to discuss your organisational strategies. Share specific tools or methods you use to keep track of tasks, manage time effectively, and ensure everything runs smoothly within a community setting.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in emergency situations. Think of scenarios related to housing management or resident support, and prepare your responses. This will help you demonstrate your ability to handle real-life challenges effectively.
